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Shottenkirk Chevrolet

Waukee, IA

4.5
2,778 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,778 reviews

August 03, 2022

Very professional, informative, courteous, and polite. Our purchase was quick and complete. Explained our optional purchases very clearly. More

by debullis49
Recommend Dealer
Yes
Employees Worked With
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember finance person,rate 5
Aug 04, 2022 -

Shottenkirk Chevrolet responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 03, 2022

We had a nail in a tire, and was told they had to order it & would call me when they received it. One week later we called to see what the problem was & were told they hadn’t ordered the tire, in fact they More

by RFORD45052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Dorrance
Aug 04, 2022 -

Shottenkirk Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 03, 2022

The employees are cooperative and interested in the customer reason for the service and deliver quality products. More

by dennis.prouty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cooper
Aug 04, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your kind words, Dennis, and for taking the time to leave us this wonderful feedback!

August 02, 2022

They did a good job on my oil change. They also kept my truck clean didn’t get oil anywhere in my truck! More

by WES.ALEXANDER1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Plotz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Hocker
Aug 03, 2022 -

Shottenkirk Chevrolet responded

Wes, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Shottenkirk Chevrolet!

August 02, 2022

Have dealt with Shottenkirk since 2009 on new vehicles and the 1990's on quality used and to rebuild credit after a bankruptcy. Friendly and helpful staff. If they don't have it, they will find it for you More

by TSSMITH_1948
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boomer Benning, Alicia Scott
Aug 03, 2022 -

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

July 31, 2022

Took my car in to have the valve cover gasket looked at and they called me and told me I also needed to replace my water pump and quoted me about $1600 for everything.. The lady on the phone was also not v More

by smith.morgan2134
Recommend Dealer
No
Employees Worked With
No
Aug 01, 2022 -

Shottenkirk Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 31, 2022

Very personable service. I drive from Anamosa so important to me to have timely maintenance and they always follow thru. More

by JILL14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Carnahan
Aug 01, 2022 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 31, 2022

The team did a great job getting us into our Silverado. Even the paperwork was smooth. More

by aaron.goclones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Dusenbery, Tanner Hocker
Aug 01, 2022 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! Congratulations on your new Silverado! We sincerely value your business and look forward to your next visit.

July 30, 2022

Scheduled my oil change service online. I arrived on time, drove into the drop off garage, received prompt service and was out of there on time. Quick, friendly, and efficient. More

by REEDMAN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Carnahan
Jul 31, 2022 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

July 30, 2022

Thanks for replacing my battery when I needed it. The service department is courteous and welcoming. Good job! More

by STOWAWAY58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Dorrance
Aug 01, 2022 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

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