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Shottenkirk Chevrolet

Waukee, IA

4.5
2,778 Reviews
Welcome to Shottenkirk Chevrolet Shottenkirk Chevrolet has been in Waukee now for over 15 years, but as an organization, we've been in business for over 50 years. We are a family-owned dealership and a group of people committed to not only providing you the best buying experience, but providing the very best Des Moines auto dealer experience through our excellent customer service, world-class facilities, and high-quality vehicles. Come see why we have now had 15 years in a row of sales records and see why people enjoy saving more with Shottenkirk Chevrolet, one of the leading car dealerships in Des Moines.
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755 W. Hickman Rd

Waukee, IA

50263

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Showing 2,778 reviews

August 04, 2022

It was the best experience I have ever had when buying a vehicle. Cory the salesman was great! Thanks Shottenkirk More

by SGANGWISH129
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Tass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Cory to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

August 04, 2022

I received great and prompt service, and the people were wonderful. I wholeheartedly recommend this dealership. More

by glkenyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Scott
Aug 04, 2022 -

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 04, 2022

Did a fine job. But communication could have been better. Will still go there of course. More

by Kkunze2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coltan Straker
Aug 07, 2022 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

August 04, 2022

Bruce was very friendly. He took his time finding us the right vehicle to fit our needs. More

by Bridget Jensen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Stone, Laura Boal
Aug 07, 2022 -

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Bridget, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

August 04, 2022

The guys in the service center were great I got my car in took a couple days which was expected I got the car back and I’ve had no problems. So thank you service team you’re awesome More

by mikeplus5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Cooper, Jim Miller, Matt Heasley, Adi Feriz, Mike Warne, Coltan Straker, Cole Dalrymple, Carl Hines, Steven Williamson
Aug 07, 2022 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

August 04, 2022

All the employee's there are friendly and willing to help.I will be buying from shottenkirk again. More

by PEDERSEN7713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure of employee
Aug 07, 2022 -

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Shottenkirk Chevrolet. Please don't hesitate to reach out if you need anything else.

August 04, 2022

I had a great salesman and finance manager worked hard to get me in the price point I needed to be. More

by willamperry93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Astrid Garcia Benabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Johansen
Aug 07, 2022 -

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

August 03, 2022

The service department was very efficient figuring out the problem and dealing with it in a timely manner. More

by STOWAWAY58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coltan Straker
Aug 03, 2022 -

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with Colton and our team. We're glad to hear we delivered such a great experience!

August 03, 2022

Very clean and friendly sales associate, service and their communication is great. Would and do recommend them to friends More

by MORANPSKG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Hinders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Powell
Aug 04, 2022 -

Shottenkirk Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

August 03, 2022

Customer communication lacking. Calls unreturned. Don’t feel valued. Order placed six months ago and no regular communication from dealership. Still don’t have car More

by kmyers222
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Plotz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boomer Benning 2 stars
Aug 04, 2022 -

Shottenkirk Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

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