Shottenkirk Acura Huntsville - Service Center
Huntsville, AL
364 Reviews of Shottenkirk Acura Huntsville - Service Center
Honest, friendly service. Did not rush to make unnecessary repairs. Instead they informed me that they could not detect any issues at the time and made no repairs. Only charge Did not rush to make unnecessary repairs. Instead they informed me that they could not detect any issues at the time and made no repairs. Only charged me for diagnostic. More
The service department at Shottenkirk Acura has been awesome to work with and they perform quality work. Alan Cornelison has been my service advisor multiple times; he is honest, caring, & kind. I often awesome to work with and they perform quality work. Alan Cornelison has been my service advisor multiple times; he is honest, caring, & kind. I often worry about car service depts taking advantage of women like me that aren’t extremely knowledgeable about car parts & their service but Alan has been a wonderful asset and ally. He will tell you when a service is absolutely required vs one that could be done at a later visit. I feel confident taking my Acura to be serviced at Shottenkirk and usually don’t have to wait long during service appointments. More
Fast courteous will listen to problem and try to resolve it. Has serviced my Acura since 2003. it. Has serviced my Acura since 2003. More
Everyone is always friendly, helpful, knowledgable and gets things done in a timely manner!! Appreciate Andrew, Brian and Alan!! Really appreciated the loaner too!! gets things done in a timely manner!! Appreciate Andrew, Brian and Alan!! Really appreciated the loaner too!! More
The service department is one of the main reasons we continue to buy Acuras. This MDX makes 11 cars, vans and SUVs. continue to buy Acuras. This MDX makes 11 cars, vans and SUVs. More
Brian provided excellent customer service. He took the time to thoroughly explain all the details of the service and maintained me updated with the status of my car. Thanks for providing exce He took the time to thoroughly explain all the details of the service and maintained me updated with the status of my car. Thanks for providing excellent customer service. More
Alan is the best! He goes above and beyond to communicate thoroughly and truly care about his customers. He goes above and beyond to communicate thoroughly and truly care about his customers. More
I've purchased two vehicles from this dealership, and we've always entrusted the care for them to its amazing service department. Alan is fantastic, with great knowledge of the vehicles and servicing. W we've always entrusted the care for them to its amazing service department. Alan is fantastic, with great knowledge of the vehicles and servicing. We moved out of the area, but returned to Shottenkirk for service because of Alan's kind customer service and we like this dealership. More
Felt hopeless when they decided to not work on my vehicle just because the previous owner had aftermarket parts which was not my problem and refused to help me fix the issue. just because the previous owner had aftermarket parts which was not my problem and refused to help me fix the issue. More
I've had wonderful service at Shottenkirk Acura Huntsville. Alan has been great to work with. Huntsville. Alan has been great to work with. More