Shottenkirk Acura Huntsville - Service Center
Huntsville, AL
364 Reviews of Shottenkirk Acura Huntsville - Service Center
Service was and always is stellar. I was surprised to learn that now if you use a credit or debit card for service there is a service fee passed on to the customer. I can understand I was surprised to learn that now if you use a credit or debit card for service there is a service fee passed on to the customer. I can understand a small business passing cost on, but for larger businesses this should be a cost of doing business. More
Alan is always amazing. I could not be happier with the recent service I received at Shottenkirk Acura Service! My car unexpectedly had an electrical issue and Alan had it e I could not be happier with the recent service I received at Shottenkirk Acura Service! My car unexpectedly had an electrical issue and Alan had it evaluated within 30 minutes, gave me a call to reassure me it was an easy fix. A couple of days wait for the necessary part, and my TLX running again. We highly recommend them! More
SERVICE ADIVSOR WAS VERY CORDIAL AND ATTENDE AND INFORMED ME OF POSSIBILIES OF FUTURE REPAIRS ME OF POSSIBILIES OF FUTURE REPAIRS More
Brian and the service department surpassed my expectations. We had an appointment but arrived 15 minutes early. Brian quickly explained what the service entailed and we were in/out in about 30 mi expectations. We had an appointment but arrived 15 minutes early. Brian quickly explained what the service entailed and we were in/out in about 30 minutes with a clean vehicle. Outstanding! More
Adam was very professional. He took care of me while I was there. He’s a great reputation of accurate dealership and his knowledge is impeccable to anybody’s else. He took care of me while I was there. He’s a great reputation of accurate dealership and his knowledge is impeccable to anybody’s else. More
Alan did a great job explaining the needed service and what the visit would entail. He made things very convenient for me, which I appreciated. There were no surprises on the price, everything was quote what the visit would entail. He made things very convenient for me, which I appreciated. There were no surprises on the price, everything was quoted ahead of time. The work was done sooner than I expected. All in all another very smooth service experience at this dealership, More
Alan is great! He explains my service and the. cost prior to actually doing the service He explains my service and the. cost prior to actually doing the service More
Thankful to have Brian at the Acura Dealership. He always makes sure that my car is serviced correctly before giving it back. And always explains enough, so that I understand. He always makes sure that my car is serviced correctly before giving it back. And always explains enough, so that I understand. More
I have had a great experience each time I've gotten service. The staff and appointments are always very prompt, I'm kept well informed on my vehicles progress, and service gentlemen are extremely knowl service. The staff and appointments are always very prompt, I'm kept well informed on my vehicles progress, and service gentlemen are extremely knowledgeable and approachable. More
it took three times to fix my flat tire. they were all very nice, but i had to bring the car back multiple times they were all very nice, but i had to bring the car back multiple times More