Back

Shottenkirk Acura Huntsville - Service Center

Huntsville, AL

4.8
364 Reviews

364 Reviews of Shottenkirk Acura Huntsville - Service Center

Sort by
March 09, 2024

Great overall experience. Our salesman (Travis) did an outstanding job in finding us a vehicle that was within our budget and met our needs. We’ll definitely purchase another More

by LEE.DAVIDSON78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kohler Damson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2024 -

Shottenkirk Acura Huntsville responded

LEE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

March 08, 2024

The service department is very good and getting a ride home and picked up later helps a lot! More

by AMYEPPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2024 -

Shottenkirk Acura Huntsville responded

AMY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 08, 2024

Prices are higher than Montgomery. Service was performed as scheduled. Facilities were clean and waiting area was nice. More

by TPOPEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shafer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

March 07, 2024

Service was excellent. As was the customer support from Alan Cornelison. Problem was taken care of immedaitely with friendly service. More

by MCKOWNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

March 06, 2024

Great Service, the service was great and speedy. Service team was excellent team and awesome. More

by BIGHARRYFISHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

March 06, 2024

Dedicated service department staff worked long and hard to determine my electrical problem and make the required repair. More

by PAUCF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 05, 2024

Amazing quick service. They gave my car a wash before they gave it back to me which I thought was super cool thank you guys! More

by JASONCP123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennie Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kohler Damson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Shottenkirk Acura Huntsville responded

JASON, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 04, 2024

Had a great experience with the service department and had no issues with the service performed or while waiting at the dealership More

by SCOTTCOWART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Shottenkirk Acura Huntsville responded

SCOTT, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 01, 2024

Customer service from Alan should become industry standard or implemented Acura wide. He is very knowledgeable and treats customers concerns with solutions as each customer concerns are unique in nat More

by DSLAUGHT98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

March 01, 2024

The service dept worked quickly to check the codes on my Acura. Alan was great to explain what was needed and followed up via text. More

by REGINAJAMES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Shottenkirk Acura Huntsville responded

REGINA, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

...
21
...