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Shottenkirk Acura Huntsville - Service Center

Huntsville, AL

4.8
364 Reviews

364 Reviews of Shottenkirk Acura Huntsville - Service Center

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March 31, 2024

Brian was really good following through with getting the part for my car. Much appreciated! More

by BOBBYO151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Shottenkirk Acura Huntsville responded

BOBBY, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 30, 2024

Alan always goes above and beyond! He’s such an asset to your business. They say a salesman will sell you a car but it’s the service department that will keep you coming back and I can More

by WHITNEY.HEAPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Shottenkirk Acura Huntsville responded

WHITNEY, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 29, 2024

Very professional and friendly. Got us in and out in less than 2 hours. Highly recommend. More

by Jason Mahathey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kohler Damson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Shottenkirk Acura Huntsville responded

Jason, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

March 28, 2024

Excellent service, easy in and out, fast and thorough, I highly recommend them to everyone More

by JANSCHRIM
Recommend Dealer
Yes
Employees Worked With
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

March 27, 2024

Excellent service! Vince went above and beyond to get is what we wanted and needed. This is our second Acura we’ve had. My wife loves the vehicle and we love the servic More

by JOSEPH.T.ROWSER48
Service Time
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennie Conley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Mckennie
Mar 28, 2024 -

Shottenkirk Acura Huntsville responded

JOSEPH, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

March 27, 2024

Excellent service. Great atmosphere and customer service. There’s none that can compare to this service department More

by LAVERNEPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 26, 2024

Great service and communication a b c d e f g h I j k l. More

by WHETTEN.CHRIS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Shottenkirk Acura Huntsville responded

CHRIS, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

March 26, 2024

Appreciated service and support. Thank you was prompt, communicated, and quickly executed service on the vehicle More

by MARYRDOTSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Petty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince
Mar 27, 2024 -

Shottenkirk Acura Huntsville responded

MARY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

March 23, 2024

Great customer service and speedy oil change! Thank you Acura. They have been much better than the other Acura dealerships I have dealt with previously. More

by haleybussey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Shottenkirk Acura Huntsville responded

haley, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 22, 2024

Service was good and I have always recommended in the past. However, management has made the decision to charge a 3% fee on card transactions - including debit cards. This is totally unacceptable! Now th More

by MAILSISCO89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Acura Huntsville

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