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Shottenkirk Acura Huntsville - Service Center
Huntsville, AL
364 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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364 Reviews of Shottenkirk Acura Huntsville - Service Center
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April 20, 2024
Overall, great service… One constructive feedback comment: Almost every time I come in for a particular service, I am contacted saying additional services are needed. I came in with a coupon for an o comment: Almost every time I come in for a particular service, I am contacted saying additional services are needed. I came in with a coupon for an oil change, and ended up paying almost $500 for additional services. That is fine, but I need a little more explanation. (For example, if new brake fluid is needed, I need information about why this is important…what problems could arise if the service is not done, etc.) More
by SANDRAWSPIVEY
Verified CustomerEmployees Worked With
April 20, 2024
Very impressed with your service and dealership. Will highly recommend! Alan was so nice, friendly and helpful. Will highly recommend! Alan was so nice, friendly and helpful. More
by RCLICK6
Employees Worked With
April 19, 2024
Everyone was very nice and helpful. Did an excellent job servicing my car. Highly recommend! Did an excellent job servicing my car. Highly recommend! More
by JUDYSKINNER2018
Employees Worked With
April 19, 2024
Allen is the first person I see when I pull in for my service. He is kind, greets all with a wonderful smile and is very attentive. My car was in and out and I was on my way home in no time. Perfect! service. He is kind, greets all with a wonderful smile and is very attentive. My car was in and out and I was on my way home in no time. Perfect! More
by SHERIWATS
April 19, 2024
i carried my car in for a recall and they checked the steering wheel as a noise was coming from it was told they had to order part shound be in that friday they wounld call me to set up appt.this was two steering wheel as a noise was coming from it was told they had to order part shound be in that friday they wounld call me to set up appt.this was two weeks ago have not heard nothing More
by GWFRANKS2003
Employees Worked With
April 17, 2024
Allen is the best! He always goes above and beyond to make sure I’m satisfied. I love working with Allen He always goes above and beyond to make sure I’m satisfied. I love working with Allen More
by THEBOOKSTORE2246
April 17, 2024
Everything went well with the service department as always. Car was serviced well and quickly. always. Car was serviced well and quickly. More
by GAMELIFTER
April 17, 2024
Alan was awaiting my arrival and very attentive. He thoroughly explained to me all of the services I needed and did not pressure me. Excellent service. He thoroughly explained to me all of the services I needed and did not pressure me. Excellent service. More
by JACKIEAKA100
Employees Worked With
April 16, 2024
All went well and everyone was nice and friendly. This is over 30 years with Acura and never had any issues. This is over 30 years with Acura and never had any issues. More
by STETRAMME3
Employees Worked With
April 16, 2024
Alan was totally everything I expected and honestly more! Great customer service, he kept me posted to progress. Loaner car was excellent as well! 5 Star in every way! Great customer service, he kept me posted to progress. Loaner car was excellent as well! 5 Star in every way! More
by CPORTER5333
Employees Worked With
