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Shottenkirk Acura Huntsville - Service Center

Huntsville, AL

4.8
364 Reviews

364 Reviews of Shottenkirk Acura Huntsville - Service Center

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June 07, 2024

Great service department. Brian was very professional and helpful! If it were an option, I’d knock a half star off due to the amount of time it took Acura to ship the parts to More

by BKIRBYRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 06, 2024

Service was good and Brian was spot on with his assistancer. Pretty pricey but that's to be expected. The car feels and sound great. More

by WRSMYTHE
Recommend Dealer
Yes
Employees Worked With
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Acura Huntsville!

June 05, 2024

Have a maintenance issue on a 2022 Acrua purchased recently. I’m not sure if they are going to do what’s necessary to correct the problem. More

by RAYHROGERS54
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cornelison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shafer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Acura Huntsville

June 04, 2024

Very promt and professional service. I have leased vehicles with this dealership for years and the service department has always been top notch. More

by ROOKS.LAUREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Shottenkirk Acura Huntsville responded

LAUREN, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 04, 2024

good customer service Alan is great to work with I always wait and nice waiting area More

by BMILLER0950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

June 02, 2024

Always receive excellent customer service and my brief interaction with service technicians has always been positive. Service advisors are are professional, helpful and knowledgeable. More

by PATRICKT.LEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Shottenkirk Acura Huntsville responded

PATRICKT, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

June 01, 2024

Excellent service, time after time. Michael C. met me at my car and had the loaner ready to go. The check-in process took less than 5 minutes. Very satisfied with the service to the More

by MR792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

June 01, 2024

Great Service as always! Fast completion of the service. My service advisor (Brian) was excellent. More

by ANTHONY.GUILLORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Shottenkirk Acura Huntsville responded

ANTHONY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Acura Huntsville!

May 31, 2024

Part ordered, received and put on in an expeditious manner. Good job, Keep up the great work. More

by MANDKAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 31, 2024

FANTASTIC! ! A++++ Service Always! The service team is always so attentive and explains things so well. They were able to schedule my request quickly and had me More

by BOYETTVS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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