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Shottenkirk Acura Huntsville - Service Center

Huntsville, AL

4.9
399 Reviews

399 Reviews of Shottenkirk Acura Huntsville - Service Center

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July 03, 2025

Fast, friendly service. Clean neat waiting area. Love the snacks. I would highly recommend this dealership. More

by Dceklt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Everyone I encountered was very friendly ! Service was fast ! They very kindly offer free shuttle service with their driver Dixon .. he took me back to my house then when my Acura was ready he More

by jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Service visit was great. Our car was ready in a timely fashion. Service people were friendly and informative.. More

by Jeg4522
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Courteous and professional staff; attentive to detail and understanding of my specific situation. Thank you folks! More

by mvila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Master tech Will
June 26, 2025

I had a great experience with fixing the recalls on my car. Alan Cornelison was very helpful. More

by Joanne Townsend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Shottenkirk Acura Huntsville responded

Joanne, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 26, 2025

I always receive the best service at Shottenkirk Acura. Alan qis a very knowledgeable service advisor and always takes care of my car’s issues. He is friendly and very courteous. He promptly made an appoin More

by mbserio49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 25, 2025

Always professional and prompt. They explain everything in detail and give awesome advice that best suits the customer. More

by stillsunshine2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Shottenkirk Acura Huntsville responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Acura Huntsville!

June 24, 2025

I’m super pleased with the dealership's employees and service department. This is my third Acura. I’ve owned other luxury vehicles, but was disappointed in their service. I'm very pleased with the servic More

by ashlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kohler Damson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad in sales
Jun 24, 2025 -

Shottenkirk Acura Huntsville responded

Ashlee, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 24, 2025

Awesome service department. Always courteous and quick to complete in a timely manner thank you! More

by Applemom24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 24, 2025

My air conditioner wasn't working properly, but now it is, thanks to your team and more freon! Thanks again for getting me in so quickly this week. These are extremely hot days! More

by Jacksoncs1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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