Shottenkirk Acura Huntsville

Peyton Oden, our salesperson, was amazing! !! She was patient, calm and very informative with her knowledge of the RDX. When I came on the lot, I was very upset over a lost car deal from Ca !! She was patient, calm and very informative with her knowledge of the RDX. When I came on the lot, I was very upset over a lost car deal from CarMax due to negligence on their car lot. I was supposed to pickup my new car that afternoon, but was told that it had incurred damage in their lot. As a result, I did not have a car. Peyton was so understanding and supportive to find a vehicle that would fit my needs and wants as this is the first purchase of a car for "me," not for the good of the family. She took her time answering every question I had. She modeled and explained the function of every button. Never once did I feel pressured or rushed to make a decision about anything. She and Jason Pitty waited with us until after closing to finish making the deal and getting all paperwork signed. I truly believe that I was meant to go through that turmoil so that I could meet Peyton, your wonderful manager Jason and the better vehicle than I was wanting to begin with! More

Staff is very friendly and courteous. They deliver a quality service in a timely manner. They deliver a quality service in a timely manner. More

Great experience. Tommy and Jason were very enjoyable to work with. They were straightforward and transparent every step of the way, providing a relaxed buying experie Tommy and Jason were very enjoyable to work with. They were straightforward and transparent every step of the way, providing a relaxed buying experience where everyone benefits and you can leave reassured you’ve made the right decision. I’ll be looking to them first in the future. More

I’ve had continually good experience with this Dealership. A special shout out to Alan who is always is kind and helpful in giving me feedback. That helps me make decisions on the service needed f Dealership. A special shout out to Alan who is always is kind and helpful in giving me feedback. That helps me make decisions on the service needed for my vehicle. More

Always courteous, always professional, I like being able to reserve an appointment online. Nice waiting area where water is offered free. I bought a trade-in that’s not even a Acura and I’m always treated to reserve an appointment online. Nice waiting area where water is offered free. I bought a trade-in that’s not even a Acura and I’m always treated with respect. More

I purchased my car here, they have serviced it every single time. I really enjoy the work they do and Alan one of the service Advisors is exceptional in communicating with the customers. single time. I really enjoy the work they do and Alan one of the service Advisors is exceptional in communicating with the customers. More

The Service Department at Shottenkirk Acura is second to none ! Alan and the entire service team do things right. They have a VERY satisfied customer who will continue to do business in the future. none ! Alan and the entire service team do things right. They have a VERY satisfied customer who will continue to do business in the future. More

Shottenkirk provided excellent service in a timely manner with breakroom amenities and comparable customer service with breakroom amenities and comparable customer service More

If you want great customer service with a smile… go to Shottenkirk Acura service department. Shottenkirk Acura service department. More

Always fast and courteous service. I am driving my 5th Acura from this dealership. If/when I consider trading, I will start here. I am driving my 5th Acura from this dealership. If/when I consider trading, I will start here. More