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Short-Redmond Ford

La Follette, TN

4.3
195 Reviews

1916 Jacksboro Pike

La Follette, TN

37766

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Showing 195 reviews

October 29, 2018

Very Good! Matt, Mitch, and Annette were very professional and helpful in the process of buying a car. I'd recommend them to any friend or family member. More

by Meyermj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Mitch, Annette , Russ Stevens
Oct 29, 2018 -

Short-Redmond Ford responded

We appreciate you taking the time to leave us this positive review, Meyermj! We are glad that you found your experience to be a great one at Short-Redmond Ford and we hope you choose us again soon!

October 27, 2018

Great buying experience Matt Mullins worked tirelessly until he found the deal we were looking for...thanks to him and his team for making our purchase happen! Drove away in More

by Ashcupp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Mullins
Oct 29, 2018 -

Short-Redmond Ford responded

Thank you for the 5 star review, Ashcupp! We are thrilled you had a great experience during your visit with us. Please call or stop by if there is anything we can help you with in the future.

August 26, 2018

Great car buying experience with no haggling! This car buying experience was very easy. No sharks, no haggling, just simple test drive, paper work and out the door! I traded in another vehicle and More

by Shannon18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Givens
Aug 29, 2018 -

Short-Redmond Ford responded

We appreciate you taking the time to leave us this positive review, Shannon18! We are glad that you found your experience to be a great one at Short-Redmond Ford and we hope you choose us again!

July 11, 2018

Not honoring their advertised price I saw a vehicle I liked online at an advertised price and took a picture of the price, so I got in contact with their online chat employee and she con More

by Pitufo16
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach Maples
Jul 13, 2018 -

Short-Redmond Ford responded

Pitufo16, we are so disappointed to learn of this situation you have described. Our goal is to learn from your feedback and continue to improve for all of our valued clients so if you wish to discuss this matter further, please contact Cliff Lane at (423)-562-2251. Thank you and have a great day.

May 29, 2018

Buying a new car We just bought a 2018 Taurus great experience! From the minute we walked in we were greeted with friendly smiling faces. Our salesman Mr. Jonh Wrin More

by Taybayzo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salesman John Wrinkle
May 30, 2018 -

Short-Redmond Ford responded

Thank you for your 5 star rating, Taybayzo1! We are glad you left our dealership completely satisfied. We appreciate your business, and look forward to seeing you again in the future!

May 24, 2018

Great Service before and after purchase! Treated fair before our purchase of our brand new 2015 Ford Pick up, and almost 3 years after still get beyond and above great service on our F150 Pic More

by Mari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Gentry
May 30, 2018 -

Short-Redmond Ford responded

We appreciate you taking the time to leave us this positive review, Mari! We are glad that you found your experience to be a great one at Short-Redmond Ford and we hope you choose us again!

March 18, 2018

Excellent service and people. Purchased 2 vehicle's here. Never had a problem with getting service and the saleman John Wrinkle was very polite and took time to help us! More

by bass master28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wrinkle
Mar 19, 2018 -

Short-Redmond Ford responded

Thank you so much for being a loyal customer, we great appreciate it! We are happy to hear you enjoyed your visit with us. Thank you for choosing Short-Redmond Ford & we look forward to working with you again soon!

February 25, 2018

They had the perfect car for me! I drove 2.5 hours to Short Redmond because they had the exact car I wanted. Since I told them when I would arrive, they had the car clean and out fron More

by EWM NC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wrinkle
Mar 15, 2018 -

Short-Redmond Ford responded

Thank you for the 5 star review! We are thrilled you had a great experience during your visit with us. Please call or stop by if there is anything we can help you with in the future. Thanks for coming in!

January 26, 2018

Awesome Really nice and helpful with finding what we wanted at the price we needed. Didnt give us the run round gave a good deal on our trade and gave us a de More

by Shannon Blackwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 15, 2018 -

Short-Redmond Ford responded

We appreciate you taking the time to leave us this positive review, Shannon! We are glad that you found your experience to be a great one at Short-Redmond Ford and we hope you choose us again!

October 01, 2017

disappointed Mitch promised us a small bottle of touch up paint to take care of door dent. Did not receive it when we picked up the 2016 Edge. He promised to mai More

by robert
Customer Service
Recommend Dealer
No
Employees Worked With
Mitch
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