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Shore Toyota

Mays Landing, NJ

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2,410 Reviews

4236 E Black Horse Pike

Mays Landing, NJ

08330

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2,410 Reviews of Shore Toyota

July 04, 2010

We Traded our 2008 Honda Pilot in order to lower our payments to enable us to assist a family member Eric and the sales management staff worked with us through a somewhat difficult deal and we were abl More

by adrian and Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Small
Jul 05, 2010 -

Shore Toyota responded

Dear adrian and Julie, I am happy to hear about the great experience while you were purchasing your new vehicle from us. Eric has been here for some time now, and is one of our top salespeople. We try so hard to provide the ebst customer service to all of our customers, and i am very happy to hear that our hard work is paying off. If you ever need anything regarding sales or service, please do not hesitate to contact any of us here at Shore with any questions or concerns. I know we did not get a chance to meet but maybe we can when you come back for service. Enjoy your new vehicle and CONGRATS!!! From, Rob Lewis Shore's Customer Relations Department

June 30, 2010

I wrote a poor review after our family bought a Scion TC from Shore 2 years ago. Rob Lewis responded to it recently and seem truly sincere about helping us with our situation. After some e-mailing, we dec More

by mhc420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Lewis - Jimmy
Jul 05, 2010 -

Shore Toyota responded

Dear mhc420, I'll keep your real name private, and call you by your username. But i just wanted to take this opportunity to thank you and your family for giving me a 2nd chance to earn your business and turn your previous experience around. It really meant alot to me to have the opportunity to help you out with getting a bigger car at a lower payment. You are definately going to need the room with the new baby. If you ever need anything, please do not hesitate to call or email me. You have all of my contact info. Hold onto it. I am hear for you for sales or service and i hope to see you soon. Stop by and say Hi when you come to get your first oil change with your new Scion. Thank you again and CONGRATS!!! From, Rob Lewis Shore's Customer Relations Department

June 28, 2010

Jimmy is a wonderful sales person. Explained every thing we asked and shows us how its works. hassle free smooth transection. Great job. Sales person jimmy welcomed us as soon we walked in and listen More

by anisur08087
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jimmy
Jun 28, 2010 -

Shore Toyota responded

Dear anisur08087, I am very happy to hear how pleasant your experience was while purchasing your new vehicle from us. Jimmy has been one of our top salesmen for a long time here. You are definately in good hands with him, even after the sale. Any service needs you may have, or any questions or concerns about anything regarding your new vehicle, please do not hesitate to contact Jimmy or myself. Thank you again and Enjoy!!! From, Rob Lewis Shore Toyota's Customer Relations Department

June 14, 2010

I originally spoke to a woman on the phome about the $99. deal they were running. She was going to help me when I went into the dealership. However, when I gout there, she was "in a meeting" and not availa More

by jendrak
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't remember any of 4 or 5 people I dealt with
Jun 23, 2010 -

Shore Toyota responded

Dear jendrak, Again, i am sorry you were unhappy with your experience. I tried to contact you privately and have yet to recieve a response. I really do hope to hear from you so i can help resolve the issues that you have encountered while you were here. Like i stated in my private message to you, we are not hear to hurt people or make them feel uncomfortable when they are hear. We are in the business to help people and sell/service cars. We are a Toyota Signature store because we always go above and beyond for our customers. Sometimes personalities clash and create tension, and thats where I step in. I hope to hear from you so i can help you in any way possible to turn your experience into a good one. Even if you have already purchased a car elsewhere, i would still like to help. From Shore Toyota's Customer Relations Department

May 18, 2010

I can't remember everybodies name however all the employees at Shore were very courteous. Financing was easy. Both my vehicles were clean and ready to go with a full tank of gas. These are my 6th and More

by MatMcAlhan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
salesperson Jesse
Jun 23, 2010 -

Shore Toyota responded

Dear MatMcAlhan, I am very pleased to hear how nice of an experience you had when you purchased your vehicle from us. We try our hardest to provide 100% customer service to all of our customers and i am happy to hear that our efforts are paying off. If you ever need anything with sales or service do not hesitate to contact me. Thank you again for sharing your experience and we look forward to continuing our relationship with you. From, Rob Lewis Shore Toyota's Customer Relations Department

April 15, 2010

My husband and I recently had a buying experience at Shore Toyota that I would like to share. We came to the dealer just to look and see what specials were available and to look at a couple of different More

by ejqhouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse, Ultee
Jun 23, 2010 -

Shore Toyota responded

Dear ejghouse, Thank you for sharing the great experience you had while purchasing you vehicle from us. I am very happy to hear how nice it was for you. Jesse is one of our top salesmen and he will always be here to take care of you with any of your automotive needs. I hope you are loving your new Toyota and do not hesitate to contact me for any needs you may have regarding your toyota. Thanks again and enjoy! From, Rob Lewis Shore Toyota's Customer Relations Department

April 08, 2010

MY EXPERIENCE WITH SHORE TOYOTA WAS AMAZING.I WAS ALWAYS A GENERAL MOTORS BUYER.BUT I KEPT HEARING ABOUT SOME GREAT SPECIALS THEY WERE HAVING AND I WAS IN THE MARKET FOR A NEW VEHICLE. SO I DECIDED TO TAKE More

by LV2RIDE38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JANNINE,LARRY ALMONTE
Jun 23, 2010 -

Shore Toyota responded

Dear LV2RIDE38, I am extremely happy to hear how nice your experience was while purchasing your new Toyota from our dealership. Larry has been with us for a while now and is one of our top salespeople, especially when it comes to our truck division. I was also happy to hear that you liked our 1 hour purchase promise - meaning - after you made the deal, we had all the paperwork and the truck cleaned and gased up and ready to go within an hour. We worked very hard to develope a quick and speedy delivery process, and i am pleased to hear that our hard work has paid off. If you ever need anything in sales or service please do not hesitate to contact me. Thank you again and ENJOY! From, Rob Lewis Shore Toyota's Customer Relations Department

March 30, 2010

I was very pleased with the service and quality of the staff. I was treated very well at Shore Toyota by all the employees and the experience was very positive. I would recommend this to anyone looking More

by scotthiggins7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember exact name.
Jun 23, 2010 -

Shore Toyota responded

Dear scotthiggins7, There is nothing better than a happy customer. You mentioned you have had your vehicle for over a year now and it is running great. It will be the same way with many years to come. That is the best part about Toyota. That is why we work here, we love the product! I am very happy to hear how pleased you were with your experience and if you ever need anything with sales or service please do not hesitate to contact me directly. Thank you again and i hope you continue enjoying your Toyota for many, many years! From, Rob Lewis Shore Toyota's Customer Relations Department

March 23, 2010

Everything was done professionally and quickly. I came in knowing what I wanted and was able to purchase it without any obstacles. My experience with the service department has also been excellent. We have b More

by mhiggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Jun 23, 2010 -

Shore Toyota responded

Dear mhiggins, That is awesome! We take a lot of pride in our service department. Is is amazing how many vehicles we service in a days time. With our all weather drive through, heated/air conditioned garage, and comfortable waiting area, everyone wins. Our customers love it, our technicians love it, it is a beautiful thing. I am very happy to hear how happy you are with us and really look forward in keeping it that way. Thank you again for sharing your experience with the world. Happy customers like yourself is the heartbeat of our organization. Thanks again and Enjoy your Toyota! Don't hesitate to call for anything with sales or service. From, Rob Lewis Shore Toyota's Customer Relations Department

January 25, 2010

My husband and I bought a New Tacoma and a Used 4Runner from this dealership 2 years ago. I learned almost immediately how badly we had been ripped off. I just traded the 4Runner, and I was $5k upside down More

by JaimeNTJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jun 23, 2010 -

Shore Toyota responded

Dear JaimeNTJ, I am sorry that you feel that you were ripped off when you purchased your previous vehicle. I don't think it was a matter of being ripped off. Some vehicles just hold their value better than others. When you purchased your previous vehicle, if you didn't put money down, and rolled all of the taxes and tags into the payment it can create an "out of equity" situation, especially considering the amount tax and tags would cost on a 4Runner since they are not an inexpensive vehicle. In another case, if you rolled money from a trade-in used for your previous purchase here, that money would keep carrying over untill completely payed off. We are not in the business to hurt people. We are here to help people and sell/service quality vehicles. We are a Toyota Signature store because of this. Please cotact me with any questions or concerns in the future. And again, i am sorry that you feel this way towards us, and i will do anything in my power to make you feel differently. From, Shore Toyota's Customer Relations Department

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