Shook Auto

The worst car I ever owned was from here. From the lying salesman. That told us he had to tell Scott he won't sell crap on his lot. I didn't catch on then as I should have. So we drove a 2011 From the lying salesman. That told us he had to tell Scott he won't sell crap on his lot. I didn't catch on then as I should have. So we drove a 2011 pathfinder off the lot to find it's never been looked over. So they says we don't have a mechanic bring it back for a day, so we can fix it. Well we did. That day turned to 7 weeks. Blowing us off daily not returning calls. The entire rear sub frame rotted out. The entire shock system as well. So they said it's in tip top shape cmon down and get your car. So we get there. To be told we can not drive the car off the lot due to plates expired. While in their possession. We had to argue to even leave to go get plates immediately. As we did get those. So we get to our driveway 23 mins away from shook. Check engine light comes on. Never had it Happened before. So we took it directly to a Nissan dealership. For warranty purposes. Nissan said we're minutes away from the entrie tires falling off and breaking a lot more, items under the cars front end. And gas was very apparent with the smell. So they said it been cut. I called Scott and he said we were subject to thieves due to where we live. CANTON OHIO...!!! Well shook said the never touched the gas tank we hit something. Which never happened. So they started to blame us more said the city we live in someone obviously tried to steal gas. WOW JUST WOW...!! THIS IS DIRECT FROM THE Ownership...! AND HOW YOU WILL BE TREATED...!The entire rear suspension rotted out. The front tie rods ball joints entirely busted out. And busted gas line on top of the gas tank. We have cameras on our vehicle and our home for safety. No one was around our car all night day. So after Nissan fixes the car correct we will have an amazing vehicle. Non of it is thanks from shook auto. So now we have gotten the report and damages we were sold with the car. They never touched looked at in any way shape or form. So we have no choice but to approach the attorney general now for help. Because shook hasn't been responsible for what they should have done before we eve stepped foot on the lot to be able to buy a broken down lemon like this one. Never will I tell anyone to go here. Thank God I have to deal with a bank and never has to deal with shook again any way shape or form. Good riddance...!!!! More

Service department is a joke! Took car in for repair and ended up not doing what was asked but after they joy rided the car they replaced the radiator. Ummm wasn't nothing wrong w Took car in for repair and ended up not doing what was asked but after they joy rided the car they replaced the radiator. Ummm wasn't nothing wrong with radiator when dropped off. Shady Sh_t . Ended up taking to a real shop and problem solved. Wouldn't recommend them to anyone. More

GREAT……. All the words I can say. They are just great overall. Highly recommend to everyone looking for a vehicle All the words I can say. They are just great overall. Highly recommend to everyone looking for a vehicle More

We had a great experience… friendly, courteous and upfront honest. The vehicle was exactly as described; there were no negative surprises. Shook Auto Sales had what we needed at a reasonable price. upfront honest. The vehicle was exactly as described; there were no negative surprises. Shook Auto Sales had what we needed at a reasonable price. More

Shook Auto is great to deal with. I've purchased two trucks from them, and would not hesitate to go to them again. I've purchased two trucks from them, and would not hesitate to go to them again. More

Bryan was a good salesman. I felt comfortable around him. The paperwork went smooth. He wasn’t pushy. I felt comfortable around him. The paperwork went smooth. He wasn’t pushy. More

Love the car I was able to get from them. Thanks to Brian for being so helpful. Thanks to Brian for being so helpful. More

We have bought our last 4 vehicles off of them and they have never steered us wrong... have never steered us wrong... More

Awesome place to deal with. They are truly people of their word and that is very rare these days. I would recommend them for your next vehicle. They are truly people of their word and that is very rare these days. I would recommend them for your next vehicle. More