Shingle Springs Subaru - Service Center

Windshield woes made better! Brett and Dawn in service were supportive and caring when I was fighting my insurance company to get my windshield repaired appropriately! They really Brett and Dawn in service were supportive and caring when I was fighting my insurance company to get my windshield repaired appropriately! They really care. More

By far the BEST! We LOVE the team at Shingle Springs Subaru! My husband and I have bought 2 new vehicles from them and always sing their praises. Tom Rockenbaugh is s We LOVE the team at Shingle Springs Subaru! My husband and I have bought 2 new vehicles from them and always sing their praises. Tom Rockenbaugh is so great to work with and super helpful. Mason in the service department always treats us right. We will always come back to this dealer! More

Great service all around! All around great experience. They really took care of me and did an amazing job on our car. Supper nice staff. I couldnt belive how easy the whole pro All around great experience. They really took care of me and did an amazing job on our car. Supper nice staff. I couldnt belive how easy the whole process was and who ever detailed our car is a rock star. You guys are awesome! Couldnt be happier. Thank you. More

Excellent, Reliable, Friendly Service Had a great experience for a major service repair. They were accurate, friendly and informative even when they were very busy. The Service Rep was als Had a great experience for a major service repair. They were accurate, friendly and informative even when they were very busy. The Service Rep was also excellent-- very efficient and reliable. Will go back again! More

Parts/Service/Cashier Depts Staff very helpful and pleasant. We are on a first name basis. Most helpful with my 95 Legacy restoration over the summer! R. Kevin Ross, Placerv Staff very helpful and pleasant. We are on a first name basis. Most helpful with my 95 Legacy restoration over the summer! R. Kevin Ross, Placerville, Ca More

Saved our vacation The first day on the road for a vacation, following sudden smoke and burning oil smell, we determined there was an oil leak at the filter. We contact The first day on the road for a vacation, following sudden smoke and burning oil smell, we determined there was an oil leak at the filter. We contacted several shops near our location and no one was willing to address the issue in a timely manner. We decided to drive back to the nearest dealership which happened to be Shingle Springs Subaru, spoke to Dawn Davenport in customer service, and she shared our situation with Service Advisor Mason Bright. Although the shop was all booked, he got a tech on our little Forester, found and repaired the problem, offered to WASH the car, and had us back on the road with nothing more than a "Have a safe trip"! AWESOME customer service More

Exceptional service department Driving east out of Sacramento on a Saturday afternoon we noticed a strange noise coming from the front end of our 2017 Subaru. As we approached Shi Driving east out of Sacramento on a Saturday afternoon we noticed a strange noise coming from the front end of our 2017 Subaru. As we approached Shingle Springs we thought we should have it checked out and went to Shingle Springs Subaru where we met Mason Bright in the service department. He took the car for a short drive and suspected the noise was coming from a wheel bearing, but said the shop was booked solid for the next week but he would see what he could do. He said he would try to get a Tech to check the diagnosis on Monday and provided us with a rental car. Saturday evening he called and said that a Tech had checked the car and confirmed a wheel bearing was causing the noise and that he would try to schedule the work to be completed by the next Tuesday when we would be passing through town once again. First thing Tuesday morning he called and confirmed the car would be ready by noon. I've been driving for more than 60 years and have never experienced such friendly and responsive service from either a dealer or independent garage. I recommend Shingle Springs Subaru to any looking for a favorable dealer experience. More

Always courteous, efficient and friendly service. I switched to Shingle Springs from a much closer Subaru dealership because the service is consistently excellent. No long waits, easy scheduling, cou I switched to Shingle Springs from a much closer Subaru dealership because the service is consistently excellent. No long waits, easy scheduling, courteous and friendly staff. The waiting room is attractive and love the coffee machine! I received a follow-up call the next day from a real live human and appreciate how my car is cleaned after every service, no matter how small. More

Nice experience. Super friendly! Explained the problem as well as the solution. Took the time to make me feel comfortable and instilled trust. Shuttle was also helpf Super friendly! Explained the problem as well as the solution. Took the time to make me feel comfortable and instilled trust. Shuttle was also helpful. More

Great customer service! Top notch service, friendly, and professional. I have and will continue to recommend Shingle Springs Subaru to all my friends and family. Keep up the Top notch service, friendly, and professional. I have and will continue to recommend Shingle Springs Subaru to all my friends and family. Keep up the good work! More