Shingle Springs Subaru

Friendly People We purchased here and found the people very nice, they always offered refreshment, they weren't pushy and were easy to deal with. Look forward to a lo We purchased here and found the people very nice, they always offered refreshment, they weren't pushy and were easy to deal with. Look forward to a long relationship. More

Drive Up to Shingle Springs - Exceptional Sales + Service Salesperson Tim Gonzales, Finance person Brett Brophy, and Claire Barnett deliver on exceptional customer service. The Subaru brand is well respected Salesperson Tim Gonzales, Finance person Brett Brophy, and Claire Barnett deliver on exceptional customer service. The Subaru brand is well respected, but it is the local purchasing and service experience which shapes a customer's personal view. Tim, Brett and Claire represent Subaru commendably. Tim was upfront and direct in negotiations, then provided clear status on the order of our Outback 3.6. Brett walked us through the financials efficiently and coherently. The final hand-off of our car was by Claire Barnett. She introduced us to all the fancy enhancements with practical and patient instruction. She's a millennial with all the expertise, and none of the attitude. We made the drive from Davis where other dealerships are closer, but found the extra time and effort was well worth it in the exchange for great customer service. Thank you, Tim, Brett and Claire for your thoughtful and enthusiastic service and support. More

Great Experience My car was totaled and I had to get another car. Since I had a Subaru Outback previously and loved it, I decided to get another one. I researched thor My car was totaled and I had to get another car. Since I had a Subaru Outback previously and loved it, I decided to get another one. I researched thoroughly on the internet and received many emails and phone calls from other dealers; however, I decided to get my new car from Shingle Springs Subaru because of the professionalism shown to me by Jeff Tallent, the no-haggle cost which was the best or same price as other dealers in the area, and the fact that it is local. Jeff was patient in providing me all the options while not trying to upsell me on those features that I didn't need and would only increase the cost of the car.There was no pressure to "buy now" and I came to the dealer 3 times before settling on the right one for me. They also had many used Subarus which I considered as well. I would thoroughly recommend this dealership and Jeff Tallent if you are considering a Subaru. More

Went looking....bought a car I was not expecting to buy a car when I went to the Subaru dealership, I was planning on buying later in the year so I just wanted to do some test dri I was not expecting to buy a car when I went to the Subaru dealership, I was planning on buying later in the year so I just wanted to do some test driving, but after finding a car I liked and getting a great deal I decided to buy it. I was surprised that for all the test drives they let you go out by yourself without the salesperson, go wherever and take as long as needed. This way you could really get a feel for the car by yourself and you could freely chat with your family about the car. All the employees were very helpful, answering my many questions, especially Aaron Turner & Brett Brophy, and they were not pushy. Overall I had a positive car buying experience and I'm happy with my new Outback! More

Best experience one could have buying a car. The selection was very large. We knew what we wanted and they had it. Jon Cooper was very nice and heblpful, and Claire was very patient and knowleg The selection was very large. We knew what we wanted and they had it. Jon Cooper was very nice and heblpful, and Claire was very patient and knowlegeable as she showed us older folks all the fantastic features on our new Outback. Also, we feel we would be welcome to contact them if we need any questions answered as we learn about our car. More

Friendly and Experienced Staff I purchased a Subaru Legacy and Tim Gonzales was the best salesperson. He answered all my questions and gave me plenty of time to decide what I wanted I purchased a Subaru Legacy and Tim Gonzales was the best salesperson. He answered all my questions and gave me plenty of time to decide what I wanted with no pressure to purchase a car. I love the Legacy that I purchased and wouldn't hesitate to recommend Tim or the dealership. More

Was a great experience Aaron was very professional and responsive to my questions and concerns. He answered all my questions and got me price I needed to make the purchase. Aaron was very professional and responsive to my questions and concerns. He answered all my questions and got me price I needed to make the purchase. Brett was helpful and to the point with financing and answered all our questions. Claire was very thorough reviewing the vehicle and all it's features and functions. I highly recommend this dealership. More

Superb customer service Wanted a 2016 Subaru Forrester with All Weather, Eyesight, and Navigation in Silver or Gray. They did not have one on the lot but was able to locate Wanted a 2016 Subaru Forrester with All Weather, Eyesight, and Navigation in Silver or Gray. They did not have one on the lot but was able to locate one at another dealership. They had the car delivered to their lot for us to inspect and test drive. We bought the car at a great price. Never one bit of pressure to buy. Got a good price on the trade-in as well. Overall a pleasant car buying experience. Jon Cooper, Todd Gatson, and Claire Barnett treated us very well. All three made sure we were completely satisfied and all our questions/concerns were addressed. More

I want all car purchasing experiences to be like this one!! I have never enjoyed buying cars. It makes my head explode. My head is still intact and I will go back to this dealership again!! I have never enjoyed buying cars. It makes my head explode. My head is still intact and I will go back to this dealership again!! More

a smooth and comprehensive service All parties I dealt with were very attentive and polite. Claire was exceptional. randy was consistent and understanding and Todd was quick and courteo All parties I dealt with were very attentive and polite. Claire was exceptional. randy was consistent and understanding and Todd was quick and courteous. Treated with respect More