Shingle Springs Subaru

Excellent all around experience! A 10 out of 10 from the minute we walked onto the lot until we drove away with the car! We dealt with 3 people, the sales person, the finance manager, A 10 out of 10 from the minute we walked onto the lot until we drove away with the car! We dealt with 3 people, the sales person, the finance manager, and the human owner's manual haha! Tom was knowledgable and professional and never pushy, Brett was pleasant and explained things well, and Claire was patient with us and super helpful! We live in Sacramento but will consider bringing our car up here to be serviced just because of the experience we had! We've purchased a lot of cars and have never had such an easy and enjoyable (all except spending the money) experience as we had here! More

Excellent purchase experience Bought a Subaru Outback recently from this dealer. Everyone and every part of this operation is exceptional. The are honest, fair, and want to ensur Bought a Subaru Outback recently from this dealer. Everyone and every part of this operation is exceptional. The are honest, fair, and want to ensure you have a good experience--and understand what the car has to offer and how to use it. Previously purchased an Outback from a different dealer in the area. My experience there was just the opposite. In fact, I didn't even know what I had in the way of features until I got my new vehicle from Shingle Springs. They took the time to go over things and make sure all questions were answered. The other dealer I purchased from couldn't wait to get done with work. Would definitely recommend Shingle Springs and purchase from them again. More

Beyond Expectations!!!! Just had our Subaru airbag replaced. The service was beyond excellent!! Everyone made sure we were well taken care of. Great SERVICE!!! Ann and Just had our Subaru airbag replaced. The service was beyond excellent!! Everyone made sure we were well taken care of. Great SERVICE!!! Ann and Tom More

Excellent experience Buying a new vehicle can be a very stressful experience, but our purchase at Shingle Springs Subaru was completely stress free. The staff were all ve Buying a new vehicle can be a very stressful experience, but our purchase at Shingle Springs Subaru was completely stress free. The staff were all very efficient and knowledgeable. It was a very quick and painless transaction. More

A very satisfying experience with a perfect conclusion. What started out as a trip to the dealer to discuss having a recalled airbag replaced, resulted in my purchasing a new airbag with a 2017 Outback What started out as a trip to the dealer to discuss having a recalled airbag replaced, resulted in my purchasing a new airbag with a 2017 Outback Touring wrapped around it! When I saw the Touring, I was immediately impressed with the interior and exterior brown colors. They were just what I’ve always admired in ultra expensive automobiles. In all other aspects, the Touring met or exceeded my criteria. I was extremely impressed with all the new safety features and tech advances since I had purchased my 2011 Outback. You might say I am a little biased toward Subaru and Outback specifically, and you would be right. This purchase is my fifth Subaru overall, my fourth from this dealership, and my second Outback. The people with whom I engaged in this purchasing process were very friendly, knowledgeable, and more than willing to go the extra mile for me. Their marks are entered below. I would also like to thank the Sales Manager, Pete Balsley, for his initial help at the beginning of this process. More

Purchase of 2016 Subaru Outback Our vehicle shopping experience at Shingle Springs Subaru was excellent. We were able to visit on several occasions and test drive the different vehi Our vehicle shopping experience at Shingle Springs Subaru was excellent. We were able to visit on several occasions and test drive the different vehicles that interested us. This required several test drives as we were deciding between the Forester, Outback and Legacy. We were always encouraged to take our time and never pressured. Once we decided on the vehicle we wanted, the purchase experience was quick and the delivery and instruction on the car's many features was a fun experience. More

Great experience They were knowledgeable and kind. We were treated with complete respect. We highly recommend them and left feeling very pleased with our purchase. The They were knowledgeable and kind. We were treated with complete respect. We highly recommend them and left feeling very pleased with our purchase. They helped us get the best deal for us and were completely straight forward. More

Quick and Painless Knew what I wanted and they had the car. The staff was very professional and helpful. Walked out with my new car in a very short period of time. Knew what I wanted and they had the car. The staff was very professional and helpful. Walked out with my new car in a very short period of time. More

First time buyer, lifetime customer I have been researching cards for at least 6 months. I decided on a Subaru for many reasons. Other Subaru owners cemented my decision, saying they wo I have been researching cards for at least 6 months. I decided on a Subaru for many reasons. Other Subaru owners cemented my decision, saying they would never own any other car. I stopped by Shingle Springs Subaru back in January to just see what they had. Tom Rockenbaugh greeted me, answered all my questions and never pressured me. He told me he knew I'd be back when I was ready to buy. He was right! I went to test drive the models I was considering (either a Crosstrek or a Legacy). I had decided that the only way I would even consider doing business that day was if they could get me into the exact car I wanted for no more than 4% over dealer invoice and the percentage rate that I had in my head. It turns out they were able to do both without my even having to negotiate! I honestly never felt pressured and I always felt that my concerns were addressed with honesty, from Tom to Brett the finance guy. Every person I have ever seen at that dealership has been professional, helpful and always has a smile on his/her face, ready to help. I just bought my first Subaru from Shingle Springs Subaru and I am now a lifetime Subaru owner who will be doing business with Shingle Springs Subaru from now on! More

4th Subaru, 2nd Sold by Karl Anderson Karl Anderson sold us the Impreza at Maita, which was our 3rd Subaru. While there I fell in love with the CrossTrek and called him up at Shingle Spri Karl Anderson sold us the Impreza at Maita, which was our 3rd Subaru. While there I fell in love with the CrossTrek and called him up at Shingle Springs and in two days, we had our fully-equipped CrossTrek. Both times he went the extra mile for us. I would never buy a car anywhere else except Shingle Springs Subaru. More