Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Shingle Springs Subaru
Shingle Springs, CA
310 Reviews
Subaru is a name that inspires confidence, thanks to its legendary safety, versatility and dependability. Shingle Springs Subaru is proud to be the premiere, full-service Subaru dealer in the Sacramento area. For almost 3 decades, we've been delivering quality and value on a daily basis and we invite you to experience what truly world-class customer service is like. We feature an extensive inventory of new Subaru Impreza, Legacy, Outback, Forester, XV Crosstrek, WRX and BRZ models. We also have an incredible selection of pre-owned vehicles, including Certified Pre-Owned Subaru vehicles, in stock and ready to drive today. Our friendly and knowledgeable sales professionals will be delighted to assist you in finding the new or pre-owned vehicle that's perfect for your lifestyle and our finance professionals have years of experience finding the financing that's perfect for your budget.
Shingle Springs Subaru is also pleased to offer certified service, maintenance and repair in our state-of-the-art facility. Our Subaru-trained technicians know your vehicle better than anyone, inside and out, and are the best possible choice for any service, from routine maintenance to major repair. We also carry a full complement of Genuine Subaru Parts and Accessories, perfect for the do-it-yourselfer or for anyone who's looking to make an already amazing vehicle that much more versatile.
When you're ready to drive your next new Subaru, are in the market for a quality pre-owned vehicle, require service performed on your Subaru or are in need of Genuine OEM parts or accessories, Shingle Springs Subaru should be your first choice. Give us a call at (530) 677-8771 or stop by. We're located at 4045 Wild Chaparral Drive, Shingle Springs, CA 95682, a short drive from Diamond Springs or Placerville, California. Our helpful and knowledgeable staff is standing by, eager to serve you with whatever Subaru-related need you may have. We look forward to working with you at Shingle Springs Subaru!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 310 reviews
August 01, 2017
I had planned to be in and out quick -- and I was! I went in there knowing exactly what car I wanted and how much I wanted to buy it for. I received great treatment from the salesman once I got there. I went in there knowing exactly what car I wanted and how much I wanted to buy it for. I received great treatment from the salesman once I got there. I was able to negotiate a price quickly, and be out of the dealership in under 2 hours (and that includes the test drive). More
by ahape
Employees Worked With
July 31, 2017
Easy, No Presssure! I was terrified of buying a new car because I didn't want to be pressured into anything or sold anything I didn't want. Working with Shingle Springs i I was terrified of buying a new car because I didn't want to be pressured into anything or sold anything I didn't want. Working with Shingle Springs is how car buying should be. We negotiated over the phone a few days before we went in which took the anxiety of showing up to a car lot completely away. I showed up ready to buy a vehicle rather than ready to go to war. Everything was easy. Randy was fantastic over the phone, Wayne was great at getting us all set up, Claire was phenomenal at teaching me about the features of my new car and Jon was great in finance. Never once did I feel pressured. If I said no to something or had a question, I wasn't met with hostility or slimy sales tactics. My concerns and questions were all addressed honestly and respectfully. There are at least 6 Subaru dealerships withing a 30 mile radius of where we live and I would never hesitate to send anyone to Shingle Springs. They showed me that buying a car shouldn't be stressful or anxiety inducing. They have a customer for life with us! More
by Lisa Gates
July 25, 2017
My second new car purchase with Shingle Springs. Thanks to Tom Rockenbaugh for a stress-free buying experience. My new 2018 Forester is beautiful and has absolutely everything I wanted in a new car. Thanks to Tom Rockenbaugh for a stress-free buying experience. My new 2018 Forester is beautiful and has absolutely everything I wanted in a new car. More
by DebH02
Employees Worked With
July 16, 2017
Best buying experience ever!! I bought my new outback on Saturday and I thought I got a fair deal. Then I got a call on Sunday from Tom and he said they owe me money cuz the car I I bought my new outback on Saturday and I thought I got a fair deal. Then I got a call on Sunday from Tom and he said they owe me money cuz the car I got was on sale. So I said" I'll be right over" 😃 best day ever!!! I think I need to buy a lotto ticket now. Thank you so much!! More
by Amy 1234
July 04, 2017
Easy to transact. New and pleasant showroom. Friendly. Not pushy. Car was delivered with wrong tire pressure after a dealer trade. Had to reflate next day which was a hassle. Otherwise, great car Friendly. Not pushy. Car was delivered with wrong tire pressure after a dealer trade. Had to reflate next day which was a hassle. Otherwise, great car so far. More
by BARB
June 28, 2017
New car purchase Tim Gonzalez found me the perfect car for me. They gave me a rental car to go down to San Jose because my new car wasn't ready yet. The only problem Tim Gonzalez found me the perfect car for me. They gave me a rental car to go down to San Jose because my new car wasn't ready yet. The only problem I had is they tried to raise my interest rate (supposedly the bank rejected the low amount), I told them I was leaving and look elsewhere for the car if the interest rate doesn't go back down to the original rate quoted. Amazingly they went back down. More
by Orangeval
June 25, 2017
2015 Subaru Impreza w/ some problems. Shingle Springs Subaru is awesome! Bought a 2015 Impreza and 4 days later noticed a huge dent in the rocker panel. Emailed with no response...doesn't Shingle Springs Subaru is awesome! Bought a 2015 Impreza and 4 days later noticed a huge dent in the rocker panel. Emailed with no response...doesn't sound so great but keep reading. We noticed about a month later the front tires had uneven wear and the car pulled hard to the right...keep reading 😊 We took the car in for alignment under warranty and when the report came back it stated someone must have hit something on the right side to make the alignment that far off and tires were showing secondary rubber. I showed Mason the service tech my original email which got no response. After a few emails and phone calls I talked to Bryant (GM). He had my car rechecked for any issues, sent over to a local body shop to fix the dent and replaced the tires! I was originally very distraught when we discovered the issues because we saved a long time to pay cash for the car but Shingle Springs Subaru made everything right. They even gave us a fully loaded loaner car at no charge! We would highly recommend Shingle Springs to buy your next new or used car. The purchase process was nice, no pressure. They have an awesome coffee machine, tv and nice kids area for service appointments. More
by Brooke1712
June 20, 2017
Major service: fast, below estimated cost and done before pr Dealer performed a major service (60K) airbag recall, brake service. Dealer found additional issues that were resolved with a minimum labor charge. S Dealer performed a major service (60K) airbag recall, brake service. Dealer found additional issues that were resolved with a minimum labor charge. Service was completed ahead of the time promised and below estimated costs. Service and parts dept. people were courteous and professional. My preferred service provider. More
by markm
Employees Worked With
Brett Kirschenmann
June 15, 2017
Subaru Recall work appointments made easier! We took our Subaru to Shingle Springs Subaru for two different recalls. No one wants to go in for car repairs especially recall work. From the time w We took our Subaru to Shingle Springs Subaru for two different recalls. No one wants to go in for car repairs especially recall work. From the time we received the recall notices and called them, to the time they did the work they were extremely helpful and efficient. More
by gnjoy
Employees Worked With
Jan Wasley
May 30, 2017
Lease of 2017 Subura Outback Very courteous! Independent test drive. Purchase/financing while vehicle detailed & received a personalized in-car new features orientation. Only dea Very courteous! Independent test drive. Purchase/financing while vehicle detailed & received a personalized in-car new features orientation. Only dealership/service dept. for me! Tom (sales) and Claire who showed us all the features of our new 2017 Outback and Brett who completed the financing were all exceptionally friendly, courteous and efficient at getting our deal closed within a two hour time frame. Shingle Springs Subaru is definitely our new "go-to" place for purchasing the best vehicle from the best staff. We will be changing our services to Shingle Springs for all three of our Subaru vehicles (2012 Outback and 2009 Impreza). More
by Thelma Butler
