Shingle Springs Subaru

From Start to Finish A Positive Experience We were looking for a new vehicle for my wife who wanted an SUV. We went to see the Subaru Outback and Nock helped us backed up by Tom. Both were ex We were looking for a new vehicle for my wife who wanted an SUV. We went to see the Subaru Outback and Nock helped us backed up by Tom. Both were extremely knowledgeable about the product line and answered all out questions. We returned the next day with more questions and worked with Bret Brophy to understand the finance options. Every one of the employees was very friendly, helpful and knowledgeable. They were a pleasure to do business with. We are extremely happy with our new car and the deal that we were able to make. We are happy to recommend Shingle Springs Subrau. More

Fast efficient sales I was looking to trade in my current auto and purchase a CrossTrek. I hate the actual process but they listened to what I wanted and needed as far as I was looking to trade in my current auto and purchase a CrossTrek. I hate the actual process but they listened to what I wanted and needed as far as payments, price and financing terms. Emilee did a great job of explaining systems in car and setting up my Bluetooth. More

great experiance went to buy wife new legacy. i have a 2014 crosteck that i bought from another dealer but have serviced at shingle springs. the service department is went to buy wife new legacy. i have a 2014 crosteck that i bought from another dealer but have serviced at shingle springs. the service department is great. each time i need service or have a problem they take care of it. all in the department are great. this is the reason i went to shingle springs to buy the legacy. went in to a clean well manged store.. i had just left the local jeep dealer as my wife wanted to look at jeep grand cherikee. was outside for over 30 min. looking at the jeeps and no one came to service me. from the moment i exited my car i was greted. told the salesperson i was looking for a legacy. he directed me to the car i wanted. he answered all my questions. . i told him i wanted to know the bottom line on the one we picked out. did not want to go back and forth on price and i would not buy until i went home and made a decesion . due to my surprise he came with printed offer. told him i would call back after making a decesion went home called back and told him to hold the legacy,also told him i might want the one that had the eye sight and starlink . came back next day same salesperson took care of us great job.. went in office to sign the papers.. the sales manager completed the deal in a very short time. the sales manager also wanted to know if i wanted the extended warrentee. the price i was given was great. while the car was being prepared as i had changed my mind on the one i wanted young lady went over all the options with us, great job. also told us that after 2 weeks she would make an appointment to go over again.. after checking the new auto i found a blemish by the door, very minor,told me i would get a call as to when to bring in. recevied the call next day and have a appointment to fix it. i am 75 and can not count the times i have bought a new car or truck. this was the easeast and best experiance i have had. thank you shingle springs subaru thank you tim gonzals sales person =,clair barnet customer product specialist= and the sales manager did not get his card card thank you= warren mecham More

Best of All This is the fourth car I have bought from this dealership. Every time they exceed my expectations. Their service department is first class any you n This is the fourth car I have bought from this dealership. Every time they exceed my expectations. Their service department is first class any you never have to worry they are trying to sell you something that doesn't need to be done. More

Great car buying experience!! Everyone we came in contact with at this dealership was friendly, professional and was very customer focused. Jeff, Wayne, Tom And Claire all made u Everyone we came in contact with at this dealership was friendly, professional and was very customer focused. Jeff, Wayne, Tom And Claire all made us feel like part of the Subaru family. More

Quick easy stress free no pressure great people Of the 4 times I've bought a car from a dealer this was hands down the absolute best experienceive I've ever had. I had recently wrecked my 2013 Suba Of the 4 times I've bought a car from a dealer this was hands down the absolute best experienceive I've ever had. I had recently wrecked my 2013 Subaru BRZ and went to Shingle Springs Subaru to check the price of the newest version of the car. On my first visit they looked into it and had the same color 2017 BRZ due to arrive in a couple weeks. They offered to put my name on it to hold it for me while I decided if I wanted it or not. I never felt pressure that I had to buy it right that moment and they didn't try to put me into another car. I thought it over, did more research, and a week later I came back for my second visit and said I wanted the car. I know the car well and told them what I'd pay. They then gave me a printout of the final numbers with taxes and said it would arrive in a few days. I was very eager to get the car so the next day on my way home from work I stopped to see if the car had arrived. It had just arrived and was still covered in the plastic wrapping from the delivery. We handled the paperwork and I signed all the documents. The finance guy did a great job being quick and to the point with a process that seemed to drag out at other dealers. I showed up right before they were closing and the car wasn't ready for me yet. I was promised it would be ready by noon the next day and I left with the owner's manuals to read. The next day I was texted with the progress they were making on the vehicle. I showed up at noon and my car was looking perfect. Then someone sat in the car with me and showed me all the new features and how to use them. She was super friendly and answered any questions I had. I drove it to the gas station so they could fill it up with gas and then I was done. In total my 4 visits equalled less than 3 hours. Everyone was super friendly and easy to talk to. Absolutely no stress. Great communication. Usually after buying a car from a dealership I am so fed up with them I vow to never return. I had such an easy experience I will absolutely be back when I need a bigger vehicle in a few years. Oh and also extra points for the free Starbucks coffee machine. More

Great service department! Best service department I have ever dealt with. People are friendly, knowledgeable, and respect your time! The best part is that they take care of you Best service department I have ever dealt with. People are friendly, knowledgeable, and respect your time! The best part is that they take care of your vehicle the way you want them to. More

Satisfied Customer We fund the sales person, Brandon McDuff, to be very helpful and easy to work with. He listened to our wants and needs and was ready to answer our qu We fund the sales person, Brandon McDuff, to be very helpful and easy to work with. He listened to our wants and needs and was ready to answer our questions. The dealership personnel who helped us with the loan paperwork and other paperwork were polite and pleasant to work with. More