Sherman Dodge Chrysler Jeep RAM

oil change Made and appointment they were ready I was out in an hour Very Quick and fast they also practiced great social distancing during these times Made and appointment they were ready I was out in an hour Very Quick and fast they also practiced great social distancing during these times More

Worst Car buying experience ever buyer Beware! salesperson got over on me with tactics I should have caught. She was good! and the only acceptable part of everything. For a cash sale they pushed f salesperson got over on me with tactics I should have caught. She was good! and the only acceptable part of everything. For a cash sale they pushed financing papers on me instead of giving me a bill of sale for my bank like I asked, they ran our credit without permission (technically illegal), they tried to cram an extended warrranty on us without out even offering it or explaining it, he also misled me on the costs and details. Documents were signed via a desktop screen and conveniently the pages were bigger than screen and he only scrolled to signature and initial boxes while obstructing view with his arms, When I asked questions or details he got gruff and defensive. when it came to the optin for warranty instead of explaining it he barked at us "you don't want to leave without a warranty do you" and he proceeded to knock down my questions and concerns. We were never given physical documents to review they gave us a flash drive and when we got home to review we found and read some important things that were never disclosed in signing. most importantly there was a section that said in Big Red letters that once signed there is no cooling off period never saw that when signing. Hello. Also there were items on the screen that did not appear in items on flash drive. Part of the negotiated deal was to fix windshield which had a couple small chips right in the center. When I picked it up all they did was seal the chips and called it a repair. If they would have said they were only going to fill the chips and that we would forever see them right in the middle of windshield we would have tried to negotiate a better deal or walked away from it. Its only $200 approx. to replace windshield! They made us wait throughout entire process both days past the hours of my bank being open. I asked finance guy Frank for business card and he said he didn't have one and now it appears a Frank doesn't even show up on list of employess! When we brought back for windshield repair there were a couple of other small things that we asked about an estimate and they gave us an estimate of $1100 for $325 worth of repairs but they did offer 50% off! Really! upon noticing the unsatisfactory repair showed it to my salesperson and she said she would try to work it out, she never got back to me and ignored my texts and now they want me to give a good review! BUYER BEWARE and be very wary of what you sign. We are happy with vehicle but not the final deal which is partially my fault. Certainly the treatment and disrespect from financing as well as questionable practices I would not recommend and will not be going there to replace our other vehicle or business vehicles. More

Very friendly dealership I was greeted in a very friendly manner and everyone I dealt with was very pleasant. Sales people seemed to be very knowledgeable. I worked with Sam I was greeted in a very friendly manner and everyone I dealt with was very pleasant. Sales people seemed to be very knowledgeable. I worked with Sam Garner. More

Thank you to all involved that helped me with my JEEP 2020 purchase! I love it! To: Chris, Alex, Erick ... You Guys Are The Best! 2020 purchase! I love it! To: Chris, Alex, Erick ... You Guys Are The Best! More

Wonderful and considerate service. A great experience The service man, Zack, was thorough and very helpful in getting my car repaired. He did a great job. Many thanks for his interest in my car problems a The service man, Zack, was thorough and very helpful in getting my car repaired. He did a great job. Many thanks for his interest in my car problems and the costs for same. More

Easy going experience I had as great of an experience at a car dealer as anyone can have buying my Jeep. I was greeted by Sam Gardner outside, told him what I was looking f I had as great of an experience at a car dealer as anyone can have buying my Jeep. I was greeted by Sam Gardner outside, told him what I was looking for and we were off test driving vehicles to make sure of what I wanted. I was expecting negotiations to be long but was surprised we agreed to figures pretty quickly. Waiting to sign up with finance took a little long but once I was in, Anthony, made things go quick. I don't expect to be buying any other vehicles soon but I'd go back if I did. More

they were excellent people and they gave me a ride back home good i had good customer service i brought my car in and they drove me back home till my car service was done then i came back and got my car i was good i had good customer service i brought my car in and they drove me back home till my car service was done then i came back and got my car i was very happy with their customer service More

Both the customer service representative and technician were very nice and Courteous. Even though my problem wasn’t resolved After bringing a brand new vehicle in for audio issues. were very nice and Courteous. Even though my problem wasn’t resolved After bringing a brand new vehicle in for audio issues. More

Quick and painless oil change I made an appointment for an oil change and was in and out very fast. Last time I waited an hour and a half, but this time I was out in around 30 minu I made an appointment for an oil change and was in and out very fast. Last time I waited an hour and a half, but this time I was out in around 30 minutes. Quick and painless. I wish everyone in the waiting area had been wearing a mask, but at least everyone was sitting far apart. More

Lester our service writer was fantastic, he took the time to explain what had to be done and made sure to stay in touch to answer any other questions . Les many thanks! time to explain what had to be done and made sure to stay in touch to answer any other questions . Les many thanks! More