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Sherman Dodge Chrysler Jeep RAM

Skokie, IL

4.3
1,667 Reviews

7601 Skokie Blvd.

Skokie, IL

60077

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Showing 1,667 reviews

August 27, 2020

Service concerns were not addressed in one visit. Promise to provide shuttle service was not honored costing me $40 in round-trip users. They tried to convince me my car was not supposed to have safety featu More

by NICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Earl Feldman
Sep 13, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Hello Nick, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Alex Kocik, General Manager 847-262-3882

August 27, 2020

Really quite convenient. I went in for a general inspection and the wait time was minimal and Nikko was fantastic. I’ll definitely be back. More

by TIMO.NEQUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikko Urbanio
Aug 27, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Kocik, General Manager 847-262-3882

August 23, 2020

Everyone involved with my purchase was excellent‼️ I enjoyed my experience here even though it was a distance .from my house. Reggie and Wilson are good guys. Oh the finance gentleman has a great sense More

by Symphony
Recommend Dealer
Yes
Employees Worked With
Reggie Steele, Corinthus wilson
Aug 23, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Kocik, General Manager 847-262-3882

August 22, 2020

As always super great service. Fast and efficient. You guys rock. I liked the fact that the staff was wearing Dodge Face Masks. I bought a couple. More

by sandragonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lester Makowski
Aug 23, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you so much, Sandra, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sherman Dodge Chrysler Jeep RAM. Please don't hesitate to reach out if you need anything else. Alex Kocik, General Manager 847-262-3882

August 21, 2020

I had a great buying experience. Test drive was great. Fair trade in value. Friendly staff, prompt. I was treated very well and I love my new Wrangler! More

by LOUIE0080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hasan
Aug 21, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you, Louie, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Kocik, General Manager 847-262-3882

August 19, 2020

One of the worst experiences buying a car. Totally untruthful. Frank in finance lies about the coverage on the warranties will say anything for a sale. He guaranteed that I was buying a platinum cover More

by ucastillo63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lester Makowski, Mike Spano, Frank Flewelling
Sep 05, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you for your feedback. We are sorry to hear that you didn’t have a more satisfying experience and would like to learn more. Please reach out to us directly if you would be willing to share some more detail. Thank you for your time! Alex Kocik, General Manager 847-262-3882

August 19, 2020

I came in for a recall on my car and I got a free oil change with it because an employee messed up. But my car runs good now. Thank you More

by Samantha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Feldman
Aug 19, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Thank you, Samantha! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sherman Dodge Chrysler Jeep RAM. Alex Kocik, General Manager 847-262-3882

August 16, 2020

I was pleased with the service I received at the dealership to repair my vehicle. Lester was very helpful and attentive and I will definitely return to this dealership to service my vehicle in the More

by RRAY3
Recommend Dealer
Yes
Employees Worked With
Lester Makowski
Aug 17, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

Ray, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lester met your expectations. Thank you again for choosing Sherman Dodge Chrysler Jeep RAM, we look forward to having you as one of our valued customers for many more years to come! Alex Kocik, General Manager 847-262-3882

August 16, 2020

Regular Oil change I brought my Jeep Wrangler for oil change but after the inspection told that I need to change my breaks also. The job labor was fast and the communica More

by greecefay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Gertler
Aug 17, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Kocik, General Manager 847-262-3882

August 15, 2020

Success Set up an appointment. Was greeted right away. Everyone was respectful. Spent overall maybe 3 hours here. Drove off in my new truck. Successful purcha More

by JohnnyV83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando, Erick Villanueva, Ricardo Villanueva
Aug 17, 2020 -

Sherman Dodge Chrysler Jeep RAM responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sherman Dodge Chrysler Jeep RAM, we hope you enjoy your new truck! Alex Kocik, General Manager 847-262-3882

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