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Sherman Dodge Chrysler Jeep RAM
Skokie, IL
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Service concerns were not addressed in one visit. Promise to provide shuttle service was not honored costing me $40 in round-trip users. They tried to convince me my car was not supposed to have safety featu to provide shuttle service was not honored costing me $40 in round-trip users. They tried to convince me my car was not supposed to have safety features that were included on window sticker. The service department refused to even address the issue telling me it was an issue with the sales department. I got bounced around and my time wasted. The feature was eventually installed as specified, when I picked up the car they told me it was working all along. A complete lie. Makes no sense the way they responded to this. More
Really quite convenient. I went in for a general inspection and the wait time was minimal and Nikko was fantastic. I’ll definitely be back. inspection and the wait time was minimal and Nikko was fantastic. I’ll definitely be back. More
Everyone involved with my purchase was excellent‼️ I enjoyed my experience here even though it was a distance .from my house. Reggie and Wilson are good guys. Oh the finance gentleman has a great sense enjoyed my experience here even though it was a distance .from my house. Reggie and Wilson are good guys. Oh the finance gentleman has a great sense of humor as well. More
As always super great service. Fast and efficient. You guys rock. I liked the fact that the staff was wearing Dodge Face Masks. I bought a couple. guys rock. I liked the fact that the staff was wearing Dodge Face Masks. I bought a couple. More
I had a great buying experience. Test drive was great. Fair trade in value. Friendly staff, prompt. I was treated very well and I love my new Wrangler! Fair trade in value. Friendly staff, prompt. I was treated very well and I love my new Wrangler! More
One of the worst experiences buying a car. Totally untruthful. Frank in finance lies about the coverage on the warranties will say anything for a sale. He guaranteed that I was buying a platinum cover untruthful. Frank in finance lies about the coverage on the warranties will say anything for a sale. He guaranteed that I was buying a platinum coverage and everything was covered except tires and brake pads. He was so sure of this but come to find out this didn’t even cover AC issues not issues with my exhaust manifolds. All happened after 2 months of owning the vehicle. Only help there was Lester in mike who tried to diagnose the problem and were really professional unlike the finance guy who told us he has other Better things to do More
I was pleased with the service I received at the dealership to repair my vehicle. Lester was very helpful and attentive and I will definitely return to this dealership to service my vehicle in the dealership to repair my vehicle. Lester was very helpful and attentive and I will definitely return to this dealership to service my vehicle in the future. More
Regular Oil change I brought my Jeep Wrangler for oil change but after the inspection told that I need to change my breaks also. The job labor was fast and the communica I brought my Jeep Wrangler for oil change but after the inspection told that I need to change my breaks also. The job labor was fast and the communication excellent but the price was overrated I've been told. So I'm going to check with another service department to do a price match and decide for future time. More
Success Set up an appointment. Was greeted right away. Everyone was respectful. Spent overall maybe 3 hours here. Drove off in my new truck. Successful purcha Set up an appointment. Was greeted right away. Everyone was respectful. Spent overall maybe 3 hours here. Drove off in my new truck. Successful purchase. More