Sherman Chevrolet Cadillac

Stay away from this dealership. Matt, the finance guy, lied to me directly about how purchasing a warranty was required for me to get a lower interest rate. A body piece that was ap Matt, the finance guy, lied to me directly about how purchasing a warranty was required for me to get a lower interest rate. A body piece that was apparently held on by tape fell off the car at some point and they offered no help for that either. Ryan is apparently a sales manager and does not care or respect you as a customer and as soon as you drive off the lot you shouldn’t expect them to provide you any either. Liars and pushers. More

Purchased a Certified Used 2021 Cadillac with 3,200 miles on 08/09/2021. Car came with only one (1) fob and was told only one was required (additional major expense). Also no owner manual, but was told tha on 08/09/2021. Car came with only one (1) fob and was told only one was required (additional major expense). Also no owner manual, but was told that one would be forwarded. Exactly three (3) months later (and several requests), I am still waiting. I choose NOT to go online and print it. Further, the 8.5 X 11 is bulky to carry/store. They were great at sales, but poor on follow-up. More

Blake and Matt were extremely helpful and the car buying process was easy! They even delivered my car to me when I was unable to make it on-site. process was easy! They even delivered my car to me when I was unable to make it on-site. More

I purchased a new 2021 Chevrolet 2500 HD on April 25th. Wanted this truck because it has the Gooseneck/5th wheel package. that was $1,090.00. this takes a Curt snap in Gooseneck ball. I contacted Jeremy Wanted this truck because it has the Gooseneck/5th wheel package. that was $1,090.00. this takes a Curt snap in Gooseneck ball. I contacted Jeremy who was the salesman, He said that he would get one, and it may be a week or so if they had to order it, but he would check and see if they had one. After a month of a few texts back and forth, Jeremy told me that he call me a week earlier, and he was told by the Sales manager that this truck does not come with the Gooseneck ball. First, the purchase of the vehicle was great, no hassles. great experience. I have never owned a Chevrolet truck, this was my first. I Have owned over 20 other new trucks of different makes. I talked with people who all got there Gooseneck ball with there exact truck package as mine. I never received any phone call telling me that the sales manager said the ball was not an option. I would not have purchased this truck, if I would have known this was not included, and after being told that they would get me one, and then they did not, was a let down. I would give them a 5 star review, if they would have done what they had told me. Vern Roland More

Rachel Berry was great! She was super nice and explained everything step by step since I was buying the car over the phone. She also texted me pictures of the car. everything step by step since I was buying the car over the phone. She also texted me pictures of the car. More

Wayne did a great job. Found me exactly what I wanted. Very Pleased with my purchase. Thanks! Very Pleased with my purchase. Thanks! More

We custom ordered a 2021 Suburban with Duramax Turbo-diesel which was delivered to the dealership within the time promised. Working with Dale made the buying process stress free. Considering the Turbo-diesel which was delivered to the dealership within the time promised. Working with Dale made the buying process stress free. Considering the chip shortage we still managed to get a decent deal and have thoroughly enjoyed the improvements over our 2008 Suburban. More

My wife and I came to look at a particular color on a new Chevrolet Blazer(2021) on a Saturday afternoon, crazy time at most dealerships. Was introduced to Rachel Berry and she showed us the Blazer that we Chevrolet Blazer(2021) on a Saturday afternoon, crazy time at most dealerships. Was introduced to Rachel Berry and she showed us the Blazer that we had come see. Rachel is a great asset to Sherman Chevrolet Cadillac. Not only is she friendly; she was very knowledgeable of the Blazer, very energetic, and was willing to answer any of our questions and concerns about the Blazer. Oh, we ended up leasing the Blazer. Leasing fit our budget better. A BBBIIIIIGGGGGGG Hug to Rachel and her support team as well as Phillip in Finance. More

one of the worst experiences i’ve ever had. i will never do business again sales man was no help whatsoever. just a waste of my time. do business again sales man was no help whatsoever. just a waste of my time. More