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Sheridan Nissan

New Castle, DE

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Reviews
Vehicles
4.6
525 Reviews
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114 S Dupont Hwy

New Castle, DE

19720

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Showing 525 reviews

January 02, 2026

Excellent customer service . Professional service department with a clean a waiting lounge. Yes I will be coming back for more service. More

by Abdullah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl
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January 02, 2026

Excellent customer, service advisors very knowledgeable, service provided at a timely manner. Overall 10, out of 10. More

by Karla_3ni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle, Bill
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December 31, 2025

Excellent service, easy to make appointments,they keep you informed throughout the day about the progress of your vehicle (usually finish the same day) and most of all they are honest and super friendly a More

by zack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mischell
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Apr 06, 2026 -

Sheridan Nissan responded

Thank you for your kind words and feedback! We are thrilled to hear that you had an excellent experience with us. Providing honest and friendly service while keeping our customers informed is our top priority. Thank you for choosing us and we look forward to serving you again in the future.- Chip Sheridan

December 31, 2025

When I made my appointment, I originally told the person that answered the phone that I have insurance for the tire they just ignored that completely. When my husband got there, they tried to charge him alm More

by Yoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle and Debbie
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Apr 07, 2026 -

Sheridan Nissan responded

We apologize for the confusion and inconvenience you experienced with our tire pricing and insurance coverage. We strive to provide fair and transparent service for all customers. Please contact us directly to discuss this matter further.- Chip Sheridan csheridan@sheridanautogroup.com 302-319-3951

December 30, 2025

Everyone very friendly and knowledgeable. Would definitely recommend . Oil change done quickly and efficiently. Very pleased More

by Swtpea062002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Apr 06, 2026 -

Sheridan Nissan responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our team was friendly and knowledgeable. We appreciate your recommendation and look forward to helping you with any future oil changes.- Chip Sheridan

December 29, 2025

Sheridan Nissan is very professional and prompt, providing excellent service with knowledgeable, courteous, and efficient staff. More

by Shay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Apr 06, 2026 -

Sheridan Nissan responded

Thank you for your kind words! We are thrilled to hear that you had a positive experience with our team at Sheridan Nissan. Providing exceptional service to our customers is our top priority, and we are glad to know that we achieved that goal. See you again soon!- Chip Sheridan

December 28, 2025

Quick fast friendly service, very professional and very knowledgeable in any questions I had. Thank you More

by Ljorett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Apr 06, 2026 -

Sheridan Nissan responded

Thank you for your kind words! Our top priority is providing fast and friendly service with professionalism and expertise. We are always happy to answer any questions you may have. Thank you for choosing our business!"- Chip Sheridan

December 27, 2025

The staff are pleasant, helpful and knowledgeable. Would gladly do work with them again. Very happy More

by J. Digerness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Michelle
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Apr 06, 2026 -

Sheridan Nissan responded

Thank you for your kind words! We are thrilled to hear about your positive experience with our staff. We would be more than happy to work with you again in the future. Your satisfaction is our top priority. Thank you for choosing us! 💙- Chip Sheridan

December 25, 2025

The service staff is friendly and accommodating providing transportation home and back when your vehicle is completed. My service rep Bill was very helpful with explaining the recalls on my vehicle in simpl More

by sjones21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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Apr 06, 2026 -

Sheridan Nissan responded

Thank you for your kind words! Our team strives to provide top-notch service and we are happy to hear that Bill went above and beyond to make your experience a positive one. We appreciate your business and hope to see you again soon!- Chip Sheridan

December 24, 2025

Bill was very helpful. Explain the services well. And recommend other importan services to keep my car running good. More

by tperk0482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BILL
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Apr 06, 2026 -

Sheridan Nissan responded

Thank you for your review! We're so glad to hear that Bill was able to assist you and provide helpful recommendations for your car. We pride ourselves on providing great service and ensuring our customers' vehicles are well-maintained. We look forward to seeing you again in the future!- Chip Sheridan

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