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Sheridan Nissan

New Castle, DE

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Reviews
Vehicles
4.6
525 Reviews
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114 S Dupont Hwy

New Castle, DE

19720

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Showing 525 reviews

January 11, 2026

My service person (Michelle) was very friendly and knowledgeable about the work I was having done. She also was able to save me some money by knowing discount coupons were available online and applied More

by don_baughman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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Apr 06, 2026 -

Sheridan Nissan responded

Thank you for your kind words about our service person Michelle! We're delighted to hear that she provided excellent customer service and helped you save money. We pride ourselves on efficient and knowledgeable service and we're glad that you experienced that firsthand. Thank you for choosing our business!- Chip Sheridan

January 11, 2026

Very professional and kind. I like the amenities especially areas for those who need a work station to use their laptops. I like the free car wash. An error was made on my bill More

by tanyasmith21122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, can't remember her name
Report | Print
Apr 06, 2026 -

Sheridan Nissan responded

Thank you for your positive review! We are thrilled to hear that you had a great experience at our business. We are dedicated to providing our customers with professional and kind service, as well as convenient amenities like work stations and free car washes. We apologize for the error on your bill, but we are glad we were able to rectify it for you. Thank you for noticing our efforts to maintain a clean and respectful environment for all our customers. We appreciate your support and hope to see you again soon!- Chip Sheridan

January 10, 2026

This dealership serviced my car as promised and on time. Very happy with courtesy and service provided. More

by accchoops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
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Apr 06, 2026 -

Sheridan Nissan responded

Thank you for sharing your positive experience with our dealership! We strive to provide exceptional service and we're happy to hear we met your expectations. Thank you for choosing us for your car servicing needs.- Chip Sheridan

January 09, 2026

From the moment I set up the service with Michele at the desk everything went smooth. She kept me in the loop during the change of the oil and other area is addressed and everything was done, neatly and smo More

by frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele
Report | Print
Apr 06, 2026 -

Sheridan Nissan responded

Thank you for this amazing review! We are thrilled to hear that Michele was able to provide you with exceptional service and keep you updated throughout the process. We strive to provide fair pricing and a smooth experience for all our customers. Thank you for choosing us!- Chip Sheridan

January 09, 2026

Sheridan service is super efficient and very good to customers. I am very pleased with the service I receive. More

by loremaddox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Report | Print
Apr 06, 2026 -

Sheridan Nissan responded

Thank you so much for your kind words! Our team at Sheridan strives to provide efficient and top-notch service to all of our customers. We are delighted to know that you are pleased with our service. Your satisfaction is our top priority. Thank you for choosing us!- Chip Sheridan

January 09, 2026

I always have to wait when I have service. They get you in and out as quickly as possible. Staff always keeps you up to date. No pressure, just information about what needs to be done and when More

by dwg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Apr 06, 2026 -

Sheridan Nissan responded

Thank you for your positive feedback! We apologize for any wait time and appreciate your understanding. We strive to provide efficient service while keeping our customers informed every step of the way. We're happy to hear you would highly recommend our service department. We look forward to serving you again in the future! #CustomersFirst #EfficientService- Chip Sheridan

January 09, 2026

The service is impeccable very honest. I’ve been taking my car and been getting my cars here for years, reliable, friendly professional, and they don’t try to price gauge you! More

by Ksrpj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Apr 06, 2026 -

Sheridan Nissan responded

Thank you for your kind words and continued loyalty! It's our pleasure to provide honest, reliable and professional service to all of our customers. We value your trust and will always strive to provide fair pricing. We appreciate your support over the years!- Chip Sheridan

January 09, 2026

Was a pretty easy interaction overall. Dropped car off for key and key program. Got it back next day easily. No Problems thus far More

by KSCVR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt,bill, and another woman at the service desk i cant recall the name
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Apr 06, 2026 -

Sheridan Nissan responded

Thank you for sharing your positive experience! We strive to make all interactions with our customers as easy and hassle-free as possible. It's great to hear that your key and key program were taken care of quickly. Thank you for choosing our business and we look forward to serving you again in the future.- Chip Sheridan

January 08, 2026

My experience was excellent. The level of professionalism and the efficiency of the staff is top notch. More

by jaquayat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Leach
Report | Print
Apr 06, 2026 -

Sheridan Nissan responded

Thank you for your kind words! We are dedicated to providing top-notch service and are thrilled to hear about your excellent experience. Our staff works hard to ensure our customers are always satisfied. We look forward to serving you again!- Chip Sheridan

January 08, 2026

We were very pleased with the professional team that addressed the issue with vehicle. Thank you More

by billandlynnking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Apr 06, 2026 -

Sheridan Nissan responded

We are thrilled to hear about your positive experience with our team! It's our goal to provide top-notch professional service every time. Thank you for choosing our business! 🚗👏- Chip Sheridan

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