Sheridan Ford - Service Center

This is what I have received from Sheridan; Great people Great work Great service Thank you! Great work Great service Thank you! More

On Jan. 2 2022, I drove in to Sheridan Ford service department for my routine oil change and air filter. I said to the sales person I would pick my truck up in the afternoon. I was waiting outside for department for my routine oil change and air filter. I said to the sales person I would pick my truck up in the afternoon. I was waiting outside for my ride when my truck came out of the service door , the driver hit the gas and spun the wheels down the ally! I DON'T EVEN DRIVE MY TRUCK LIKE THAT ANYTIME! I won`t bring my truck there again, and I have been coming there for service for seven years and spent thousands of dollars there ,your loss. More

I use Sheridan Ford to service both my business and personal cars and I receive outstanding services with excellent customer service! personal cars and I receive outstanding services with excellent customer service! More

My visit to Sheridan Ford D was pleasant and satisfactory. John helped me during my visit and checked upon view problems I had with my vehicle. Overall, a good experience. satisfactory. John helped me during my visit and checked upon view problems I had with my vehicle. Overall, a good experience. More

10 years of great service and counting both customer and service departments always a great job service departments always a great job More

I was able to get the appointment I wanted. Agent was courteous and kept me informed of what was happening. Lower price for service than I expected. courteous and kept me informed of what was happening. Lower price for service than I expected. More

Had an oil change and radiator flush done. Routine. Got home, and within a few days I noticed there was a leak from radiator T Connector. Made a followup appt to have them check/repair. They proceeded to t home, and within a few days I noticed there was a leak from radiator T Connector. Made a followup appt to have them check/repair. They proceeded to tell me they will fix it but at $300, that the cleaning caused the leak. Well, maybe that could be true, but they refused to fix the leak, and after talking to the service manager, he said best he could do was to knock off $40, that was as low as he could do it or he would lose money. The part was $30 and a hose was $70 but yet $250 was the best he could do to fix the issue and make things right. I told him I will never have service done there again and certainly never buy from there and he was like, ok, sorry to here! More

Service was not good, new 2021 escape first oil change and second oil change. They did not put enough oil in both times, it was just touching the bottom of the dip stick. They said it some auto fill for t and second oil change. They did not put enough oil in both times, it was just touching the bottom of the dip stick. They said it some auto fill for that model, well they should check it on the dip stick before they give the car back to you. Not very good service !!!!!!! More

I don’t know what happened to me yesterday but I went in for an oil change and new air filter. Checked in just before 9 am. There were at least 4 or 5 cars ahead of me so I knew I’d be waiting. But as the w for an oil change and new air filter. Checked in just before 9 am. There were at least 4 or 5 cars ahead of me so I knew I’d be waiting. But as the waiting room emptied out I got concerned. Finally, at 1:50 pm I receive a phone call (I’d been in the waiting room the whole time) to say my car was ready! Why did it take 5 hours for an oil change??? I’ve never had this happen before, what’s going on there?? More

Another GREAT experience at Sheridan Ford Service yesterday! John and the team evaluated my brakes carefully and saved me from unnecessary work. Of course, they also did my regular oil change, tire r yesterday! John and the team evaluated my brakes carefully and saved me from unnecessary work. Of course, they also did my regular oil change, tire rotation and multi-point inspection. Thanks folks! More