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Sheridan Ford - Service Center

Wilmington, DE

4.1
215 Reviews

215 Reviews of Sheridan Ford - Service Center

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August 20, 2021

Love the no appointment oil change. The service tech ,Ken was polite and took care of us . Ty.... More

by Jmf06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
August 19, 2021

ken should be fired! he rotates my tires, I had 3881 miles on my car and charges me 15 dollars.I called up and got my money back. I just went there for a life time oil change and tell him don't do any t More

by jack.wallace11
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
ken
August 18, 2021

Excellent service for oil and filter change. In and out in 30 minutes and very fair price More

by Roadrunner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
August 15, 2021

Great experience. Courteous service and they took the time to explain their work. Very pleased. More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Walter
August 15, 2021

Always good service. Been with Sheridan for over 20 years. Diagnosed and fixed the problem. More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
August 14, 2021

Very clean facility. Convenient waiting area with coffee bar and water, TV and wifi. Very friendly and helpful staff. More

by Pep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John I.
August 12, 2021

Professional Service done right. Happy to take my Ford to a Ford dealer for expertise and consistency. Bought it there, will service it there. Not fast service, but quality. More

by Paulie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
August 11, 2021

Took my car in for a oil change. It took 2.5 hours, this is beyond ridiculous. Originally promised it would be a hour. Avoid if you have plans for the day. Received an insincere apology. More

by FordFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walt & Kyle
August 07, 2021

I bought my car here in 2009. Great experience. I always bring my car here for service. I trust them. That is important to me. More

by A J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
August 05, 2021

Ford did and excellent job with fixing my air Ford did and excellent job with fixing my air conditioner they found out the problem and had it ready for me in two days...thanks More

by Whitec747@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
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