
Sheridan Ford
Wilmington, DE
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I had the experience of showing up at 4:00 p.m. on a Saturday due to my husband's work schedule - your dealership closes at 6:00 p.m. Keith knew I would be there to look at one particular car but I had Saturday due to my husband's work schedule - your dealership closes at 6:00 p.m. Keith knew I would be there to look at one particular car but I had stopped in the night before with a friend who was also looking for a car - now my decision was broadened to four vehicles. Keith was busy helping another customer complete their business so that gave me the time to let my husband look at the cars I had narrowed my choice down to. No pressure - IT WAS GREAT! We had time to discuss our choices without anyone looking over our shoulders. Keith gave us some keys to try out vehicles and a decision was easy after that. Here comes 6:00 p.m. - DANG! Keith never looked at the clock and Aaron began processing our paperwork to purchase a different Ford Edge than what I originally called him on. YEA!!! Light colored interior!!!!! I thanked both Aaron and Keith for staying till 8:00 p.m. to complete our purchase and asked them to thank their families as well. Saturday night - many have plans and I didn't feel like I was imposing. I will make future efforts not to do that again as I know how precious family time is for everyone. Thanks again guys and I wish you the best!! Denise Hearn More
The sale person was very nice and helpful. He helped me out when I was having trouble with a different dealership. He made it a smooth transaction for me. out when I was having trouble with a different dealership. He made it a smooth transaction for me. More
Probably the best car buying experience that I have ever had. I have been buying cars since 1965. This was the first time that I wasn't strong armed. It took me a week to make a decision. No daily calls, no had. I have been buying cars since 1965. This was the first time that I wasn't strong armed. It took me a week to make a decision. No daily calls, no emails, just quiet patience. I liked that. In addition, I haven't brought an American made car in over 30 years and I am glad that I have given the industry another chance. It has been my pleasure to drive a Lincoln MKZ. More
Went to test drive a BMW at Sheridan Ford not expecting to buy that day. I arrived, and was immediately greeted by Tim Sheridan. He had a genuine smile on his face, and I started talking about financing, b to buy that day. I arrived, and was immediately greeted by Tim Sheridan. He had a genuine smile on his face, and I started talking about financing, but he insisted that we go for a ride first. Tim was very friendly, and talked to me about what I did as a job, hobbies, and small talk. After getting back to the dealer, he sat down, and talked about whether I liked the car. Of course, I would have given my first born for it, but anyways. After spending 5 hours dilliberating, and negotiating a special deal, I ended up buying the BMW //M Roadster. Honestly, this was the best experience I have ever had at a dealership. Anyone under 25 who goes into a BMW dealer is immediately ignored or snuffed at. However, at Sheridan Ford, they took the time to negotiate a great price, and made sure I was pleased with the car. No offense, I wouldn't recommend a Ford to anyone, but I would recommend Sheridan Ford if you are looking to buy a used car. Believe me, I am very finicky about how I'm treated, and was very impressed. I absolutely love my car, and won't be trading it in anytime soon. A++ job to Tim, and all those who got me my new favorite toy!! =) Derek More
Jim took the time to explain all the new features including the sync which was very beneficial since I spend a lot of time with my job driving around. They got me an excellent rate which was better t including the sync which was very beneficial since I spend a lot of time with my job driving around. They got me an excellent rate which was better than I could on my own. Great follow up and I would highly recommend them! More