Sheridan Ford

The dealership was able to get my parts in time and scheduled me for a time that would work for me and completed the work on schedule. I wish things didn’t cost so much but to get the work done timely scheduled me for a time that would work for me and completed the work on schedule. I wish things didn’t cost so much but to get the work done timely and correctly the first time is important to me. More

The staff at Sheridan Ford are very friendly. My last service appointment was faster than I anticipated, and did not have to wait very long. My last service appointment was faster than I anticipated, and did not have to wait very long. More

There was confusion about the service and how long it would take so John made sure I had a loner car so I could get back and forth to work while they took care of my software update. He kept me informed would take so John made sure I had a loner car so I could get back and forth to work while they took care of my software update. He kept me informed the whole time of progress and completion and made sure I could still pick my car up after service hours! More

Everything was very smooth, clean, nice place. Really enjoyed Nate. Finance manager was also very helpful. Really enjoyed Nate. Finance manager was also very helpful. More

Sheridan, ford would I like best about shared in ford? Is the lifetime oil change membership?Makes it easy and convenient and feel like.I save a lot of money having that membership! The service manager Dwa Is the lifetime oil change membership?Makes it easy and convenient and feel like.I save a lot of money having that membership! The service manager Dwayne and John. The service rep are 2 great guys every time I come in there. They call me by my first name as if we're family and I really appreciate that. They make you feel comfortable from the second. You walk in the door till the time you leave, you walk out with the feeling of you were told the truth about any repairs on your vehicle. And they were doing it in a reasonable price, not overcharging, like some places, do To really not. Thanks, guys. So they make the whole car repair experience. Rewarding, and I appreciate that. While you know, it can be hectic, waiting for your car to have whatever service you're getting done. But they keep the waiting area clean It's a positive experience as positives as it can be.Getting your car worked on you understand okay, thank you be blessed More

They are true to their words. I have been coming there for maintenance on my car and have not been let down yet. I brought my car there 8 years ago. ..., and it still runs lik I have been coming there for maintenance on my car and have not been let down yet. I brought my car there 8 years ago. ..., and it still runs like it is brand new. 141, 000 miles later :) More

Painless used car buying experience. I appreciated the professional and respectful attitude from Jeff, Kyle, Brandon and others during the negotiation and completion of the sale. I paid I appreciated the professional and respectful attitude from Jeff, Kyle, Brandon and others during the negotiation and completion of the sale. I paid a fair price for a clean used vehicle and was pleasantly surprised to have an experience that I had dreaded go so smoothly. Thank you - highly recommended! More

If I could give it zero stars, I would. Scheduled an oil change with tire rotation, multi point inspection, etc. Get the call, go pick it up and they only change the oil. I also asked th Scheduled an oil change with tire rotation, multi point inspection, etc. Get the call, go pick it up and they only change the oil. I also asked them to check the water pump, as this was replaced last year under warranty and is giving problems again. Also, the clerk wouldnt let me use ford rewards points to pay, because she “didn’t know what to do”. The service advisor at check in was extremely rude. I’ll gladly drive the 20+ minutes to Porter ford for future service. More

Mr Diaz was great, made the appointment met me at the door and made it a simple process. door and made it a simple process. More

I was told I needed a whole new engine, and I didn't. I just needed my spark plugs changed and that was the reason I brought my truck in the first place. I eventually got someone that did just that and m I just needed my spark plugs changed and that was the reason I brought my truck in the first place. I eventually got someone that did just that and my truck runs fine now. My truck has low miles for the year and I was disappointed that I couldn't get what I asked for taken care of. I also know that for the vehicle I have, it's not a easy job and they told me that by just dismissing me rather than fix the problem I went there for respectfully speaking. More