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Shepherd’s Chrysler Dodge Jeep Ram - Service Center

Auburn, IN

4.6
74 Reviews

74 Reviews of Shepherd’s Chrysler Dodge Jeep Ram - Service Center

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February 09, 2025

Easy to work with and schedule. Clean and fast. The staff is very good and thorough. More

by btcutter2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily French
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Estimates were kept for full cost of repair . completion was kept in a timely fashion .kept informed during whole process .also informed of other issues not known of at time of scheduling.will ret More

by grandey72
Recommend Dealer
Yes
Employees Worked With
Service desk cant remember contact persons
February 03, 2025

Great customer service from the sales rep I dealt with he was amazing best employee More

by derekleins1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIM Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dacota Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Service personnel are very courteous and polite and helpful. The lobby area is clean and comfortable. More

by nancy.leigh47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
January 27, 2025

I trust Shepard with all my repairs. The people working there are very helpful and friendly. More

by neil.redmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 27, 2025

They were polite and answer my questions. The place was clean. They took care of all our concerns. More

by waynet1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Melchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

had great service. they worked me in quickly , called and told me what was wrong, and car was ready later in the day. sweet! More

by kmwands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
the guy in service and the crazy lady (hahaha) at checkout
January 23, 2025

The mechanic Braden overcame all the obstacles that that kept coming up until he got the job done on 2014 Dodge Ram diesel. I am very pleased and would highly recommend Sheperd’s Chrysler. I was really impr More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew the service manager and Branden the diesel mechanic.
January 22, 2025

It was a good first service experience. We were welcomed made comfortable and the work was done quickly. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
January 22, 2025

Fast and professional service. These guys really know what they are done. Great service and atmosphere. Highly recommended More

by Ed Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
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