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Shepherd’s Chrysler Dodge Jeep Ram - Service Center

Auburn, IN

4.7
31 Reviews

31 Reviews of Shepherd’s Chrysler Dodge Jeep Ram - Service Center

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January 10, 2025

Great customer service! They will take care of you no doubt about it!! Whatever you need, whether you’re looking for a new vehicle or need service done, you will be taken ca More

by lilianpita02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
January 10, 2025

The folks at Shepherds always make sure I can get in with in a week and normally have me back on the road within an hr. Good people for sure. More

by berniexman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guys in the service department
January 10, 2025

Great service completed swiftly with zero complications. Went perfect from drop off to pick up More

by josh_loomis80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Campbell
January 10, 2025

Brought vehical in for squeek under the hood. Greased my belts and said fixed. Took back and it took two more attempts to fix. Replacing belts a several pullies. More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Melchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Everyone I came into contact with was very friendly and helpful while my vehicle was being repaired. More

by damnitdani24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
January 10, 2025

Great customer service great service friendly staff loved our sales person Dacota Yoder great attitudes More

by derekleins1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIM Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dacota Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

I only take my vehicles to Shepherds! Tim Alexander and Andrew (service department) are invaluable and always available to care for their customers and cars. More

by Bob and Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIM Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew/service
March 16, 2019

Recall Very friendly and knowledgeable. Clean showroom, waiting area and garage. Explained what they did when finished repair. They ask before just moving th More

by Jeep Rubicon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Technician Jarrett was very nice and informative
January 31, 2019

Super dealership and service I purchased my Jeep there in 2016 and have always had it serviced at Auburn since then. They are honest and don’t try to sell you all kinds of rxtra s More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Svc Advisor was Molly, tech was Chad
January 05, 2019

Service I had the oil changed and the brakes checked. Work was completed in a timely manner. Service sept was friendly and knowledgeable about my brakes More

by Wes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A