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Shepherd’s Chrysler Dodge Jeep Ram - Service Center

Auburn, IN

4.6
72 Reviews

72 Reviews of Shepherd’s Chrysler Dodge Jeep Ram - Service Center

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March 11, 2025

Shepherds offers great service, quick response time and friendly staff. I always enjoy taking our jeep there. More

by benjaminbatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIM Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dacota Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Went there to get the first oil change on our new jeep. The appointment was setup quickly and upon arrival the vehicle taken in and the work was done right away. The service people answered my questions an More

by bricker_g_m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dacota Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Sales staff and service department staff are very efficient and knowledgeable. Service department kept me informed about the situation with my car and fully explained the repairs needed to get my car More

by grsses1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
March 03, 2025

They were courteous, fast and neat. Snacks were provided in the waiting room. They quickly advised us when the car was done. More

by mike.fetcho
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall name
March 01, 2025

It was excellent There service was very Good we appreciate the fast service thank you More

by SALLY_FREED
Recommend Dealer
Yes
February 28, 2025

They got my truck in fast. Found the issue and fixed it fast. It was a defect done during assembly that didn’t get caught on the assembly line. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Excellent customer service. Dakota was extremely helpful and quick responses to make the deal work. Highly recommend!! More

by aaron-lash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dacota Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Briner
February 26, 2025

Nice and friendly the service and sales staff are are very much nice and friendly More

by jimhiggins487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people
February 26, 2025

Dropped off vehicle for oil change had it done in in a timely manner! Very happy with shepherds! More

by Jeanne
Recommend Dealer
Yes
Employees Worked With
Service dept
February 26, 2025

Love they took me into the shop to show me what’s going on with my vehicle. Shows I can trust them. More

by Canaan skeens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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