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Shepherd’s Chrysler Dodge Jeep Ram - Service Center

Auburn, IN

4.7
31 Reviews

31 Reviews of Shepherd’s Chrysler Dodge Jeep Ram - Service Center

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January 31, 2025

Service personnel are very courteous and polite and helpful. The lobby area is clean and comfortable. More

by nancy.leigh47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
January 27, 2025

They were polite and answer my questions. The place was clean. They took care of all our concerns. More

by waynet1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Melchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

I trust Shepard with all my repairs. The people working there are very helpful and friendly. More

by neil.redmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 26, 2025

had great service. they worked me in quickly , called and told me what was wrong, and car was ready later in the day. sweet! More

by kmwands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
the guy in service and the crazy lady (hahaha) at checkout
January 23, 2025

The mechanic Braden overcame all the obstacles that that kept coming up until he got the job done on 2014 Dodge Ram diesel. I am very pleased and would highly recommend Sheperd’s Chrysler. I was really impr More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew the service manager and Branden the diesel mechanic.
January 22, 2025

It was a good first service experience. We were welcomed made comfortable and the work was done quickly. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
January 22, 2025

Fast and professional service. These guys really know what they are done. Great service and atmosphere. Highly recommended More

by Ed Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
January 22, 2025

Other than them not calling me back when the part came in, things were perfect! More

by Mspencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance department
January 19, 2025

Was not happy repaired AC but the vehicle does not heat like it used they say it's okay going to another dealership to have him look at the Heat More

by stevewoodward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew service manager says that the heat is working but it's not
January 18, 2025

Always pleasant to work with and very respectful to the people they go above and beyond to make sure that your experience with them is a great one More

by bomanmarcella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in sales
1
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