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Shepherd’s Chrysler Dodge Jeep Ram

Auburn, IN

4.7
113 Reviews

507 South Grandstaff Drive

Auburn, IN

46706

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Showing 113 reviews

January 22, 2025

Quite orderly and professional in appearance with a great selection of vehicles to choose from. The staff was most helpful and enjoyably engaging without any overbearing pressure that can be experienced at d More

by Happy customer russstraw7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Melchi, Dacota Yoder
January 19, 2025

Was not happy repaired AC but the vehicle does not heat like it used they say it's okay going to another dealership to have him look at the Heat More

by stevewoodward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew service manager says that the heat is working but it's not
January 18, 2025

Always pleasant to work with and very respectful to the people they go above and beyond to make sure that your experience with them is a great one More

by bomanmarcella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in sales
January 17, 2025

Great service department. Always quick and efficient. Upfront with costs and give a full explanation of what they may have found. More

by gef4301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
January 17, 2025

It took them a hour to determine wheel bearing was bad when I told them wheel bearing was bad More

by Vclay1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 17, 2025

Provided scheduled service as needed. Wait was short people were friendly and knowledgeable, will continue to use and recommend More

by jjmz99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn, service department
January 17, 2025

Kept me up to date on the process of my vehicle collision fix and happy with the customer service More

by amanda.michele.mundy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIM Alexander, Eric Hansen, Dacota Yoder
January 16, 2025

Great dealership! Listens to customers!!! Efficient and timely service. Workers are friendly and go above and beyond what is needed! More

by cindyfetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people, Logan Roberts, Dacota Yoder
January 15, 2025

Awesome service department! ! They always go above and beyond to make sure all requests are addressed!! Great people to work with! More

by dcrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew and Glenn in service!!, Emily French
January 14, 2025

Shepherds is a Class act! ! this group always go above and beyond in every area. More

by laura777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The two men at the desk in the service dept (always the same two) are just exceptional. So nice and always knowledgeable and helpful., Eric Melchi
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