Shepherd’s Chrysler Dodge Jeep Ram

I recently had my jeep compass in for service. I had to have the aux and main batteries and an IBS sensor replaced. It took a little bit of time to pin point the problem as to why my car showed a I had to have the aux and main batteries and an IBS sensor replaced. It took a little bit of time to pin point the problem as to why my car showed a message of "battery protection mode" but the problem is resolved. Although I was frustrated with the situation the service department took care of my issues. My car is running fine. Thank you for explaining things as you worked to fix the problems. More

I think the service manager should listen to the customer more often everyone else who works there are doing a good job more often everyone else who works there are doing a good job More

I have had no problems. They have been excellent with me and I will stay there for a long time and keep getting my vehicle fixed. They have been excellent with me and I will stay there for a long time and keep getting my vehicle fixed. More

We have very good luck with the sales and service since we purchased our vehicle. The staff is very professional and very friendly. we purchased our vehicle. The staff is very professional and very friendly. More

It was great and they did what was needed quickly, they didnt add anything that wasnt needed! didnt add anything that wasnt needed! More

Went on website to Check- Inventory the sent an email the same night Never spoke on the phone all done by Text messaging was not harassed had a vehicle within 3 days very easy to work With highly recommend t same night Never spoke on the phone all done by Text messaging was not harassed had a vehicle within 3 days very easy to work With highly recommend them to anyone More

The dealership has people that are informative and very polite and willing to help you, will come back there to buy another when the time comes polite and willing to help you, will come back there to buy another when the time comes More

I have had the worst experience with my new vehicle- rental car was filthy. Sales person was wonderful. Won't purchase from here again- disappointed for sure rental car was filthy. Sales person was wonderful. Won't purchase from here again- disappointed for sure More

They were very friendly as usual and worked out a great deal for us. This is the second vehicle we've bought from Shepards deal for us. This is the second vehicle we've bought from Shepards More

Shepherd's Service Department is always extremely helpful. Glen and Andrew do a great job of taking care of customers and helping to get problems resolved. helpful. Glen and Andrew do a great job of taking care of customers and helping to get problems resolved. More