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Shepherd’s Chrysler Dodge Jeep Ram

Auburn, IN

4.8
124 Reviews

507 South Grandstaff Drive

Auburn, IN

46706

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Showing 124 reviews

March 03, 2025

Sales staff and service department staff are very efficient and knowledgeable. Service department kept me informed about the situation with my car and fully explained the repairs needed to get my car More

by grsses1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
March 01, 2025

It was excellent There service was very Good we appreciate the fast service thank you More

by SALLY_FREED
Recommend Dealer
Yes
February 28, 2025

They got my truck in fast. Found the issue and fixed it fast. It was a defect done during assembly that didn’t get caught on the assembly line. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily French, Eric Hansen
February 28, 2025

He was very knowledgeable and very patient with all the questions or concerns I had.. More

by lauraamburgey7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Melchi, Eric Hansen
February 27, 2025

Excellent customer service. Dakota was extremely helpful and quick responses to make the deal work. Highly recommend!! More

by aaron-lash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Briner, Eric Hansen, Dacota Yoder
February 26, 2025

Dropped off vehicle for oil change had it done in in a timely manner! Very happy with shepherds! More

by Jeanne
Recommend Dealer
Yes
Employees Worked With
Service dept
February 26, 2025

Very friendly atmosphere and great service. Definitely my go to for all my vehicle needs. More

by Kaganlikes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dacota Yoder
February 26, 2025

Love they took me into the shop to show me what’s going on with my vehicle. Shows I can trust them. More

by Canaan skeens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
February 26, 2025

They did an awesome job on the purchase of a new truck. Transaction went smoothly More

by brokenantler3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dacota Yoder
February 26, 2025

They have experienced service techs and are always good at their jobs. They have always been good about getting us in for service. More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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