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Shepherd’s Chrysler Dodge Jeep Ram
Auburn, IN
45 Reviews
The team at Shepherd's Chrysler Dodge Jeep RAM would like to welcome you to our dealership in Auburn, where we’re confident you’ll find the vehicles, you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, RAM, Wagoneer vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Auburn, you can always count on the professional technicians in our Chrysler, Dodge, Jeep, RAM, Wagoneer service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Auburn count on the high-quality vehicles and services found at Shepherd's Chrysler Dodge Jeep RAM, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 45 reviews
January 15, 2025
Awesome service department! ! They always go above and beyond to make sure all requests are addressed!! Great people to work with! ! They always go above and beyond to make sure all requests are addressed!! Great people to work with! More
by dcrawford
Verified Customer
January 14, 2025
Shepherds is a Class act! ! this group always go above and beyond in every area. ! this group always go above and beyond in every area. More
by laura777
Employees Worked With
Other Employees :
The two men at the desk in the service dept (always the same two) are just exceptional. So nice and always knowledgeable and helpful.
January 12, 2025
I want to first start off by saying Thank you to all the folks at Shepherd’s who I met and were involved in my car buying experience. As we all know, making a purchase as big and expensive as a new car c folks at Shepherd’s who I met and were involved in my car buying experience. As we all know, making a purchase as big and expensive as a new car can be a bit overwhelming and stressful at times. Well let me tell you, this one was the exact opposite! I want to give a huge shout out and thank you to my salesperson who took care of me the entire time, EMILY FRENCH. From the first moment I met EMILY and shook her hand before the test drive, I expressed to her how a brand new Jeep Wrangler is my dream vehicle. After speaking with Emily I could tell she took that comment personally and was motivated to get me into that dream Jeep that I wanted. From start to finish, EMILY made this whole experience easy and enjoyable. She answered all my questions and if there was a question she didn't know the answer to she went and found it. If you plan on shopping at this dealership, Do it! I know Shepherd’s has a great roster of salespersons over there, but I highly recommend you all ask for EMILY on your next or first visit. Ohh and to put a cherry on top of things, she even came into work on her day off. Now if that isn't dedication and commitment to not only the job but the customer I don't know what is. EMILY you are truly the GOAT!! Thank you and Shepherd’s for everything. I'm happy to now be apart of the family! More
by James Nabors III
January 12, 2025
They performed above expectations. Handled 2 recalls and serviced a series of dashboard lights. Trouble shot and seemed to have found the solution. Handled 2 recalls and serviced a series of dashboard lights. Trouble shot and seemed to have found the solution. More
by rmspiess
Employees Worked With
January 11, 2025
They always try to be fliexible with the appointment scheduling! Friendly people and they are always transparent about pricing and services performed scheduling! Friendly people and they are always transparent about pricing and services performed More
by Isaac Storms
Employees Worked With
Service Dept
January 10, 2025
Great customer service! They will take care of you no doubt about it!! Whatever you need, whether you’re looking for a new vehicle or need service done, you will be taken ca They will take care of you no doubt about it!! Whatever you need, whether you’re looking for a new vehicle or need service done, you will be taken cared of. More
by lilianpita02
Employees Worked With
Austin
January 10, 2025
The folks at Shepherds always make sure I can get in with in a week and normally have me back on the road within an hr. Good people for sure. in a week and normally have me back on the road within an hr. Good people for sure. More
by berniexman
Employees Worked With
The guys in the service department
January 10, 2025
Brought vehical in for squeek under the hood. Greased my belts and said fixed. Took back and it took two more attempts to fix. Replacing belts a several pullies. Greased my belts and said fixed. Took back and it took two more attempts to fix. Replacing belts a several pullies. More
by Doc
Employees Worked With
