Back

Shepherd’s Chrysler Dodge Jeep Ram

Auburn, IN

4.7
112 Reviews

507 South Grandstaff Drive

Auburn, IN

46706

Directions

Filter Reviews by Keyword

By Type

Showing 112 reviews

January 12, 2025

They performed above expectations. Handled 2 recalls and serviced a series of dashboard lights. Trouble shot and seemed to have found the solution. More

by rmspiess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dacota Yoder
January 12, 2025

I want to first start off by saying Thank you to all the folks at Shepherd’s who I met and were involved in my car buying experience. As we all know, making a purchase as big and expensive as a new car c More

by James Nabors III
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan , Emily French
January 11, 2025

They always try to be fliexible with the appointment scheduling! Friendly people and they are always transparent about pricing and services performed More

by Isaac Storms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
January 10, 2025

Everyone I came into contact with was very friendly and helpful while my vehicle was being repaired. More

by damnitdani24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
January 10, 2025

Great customer service! They will take care of you no doubt about it!! Whatever you need, whether you’re looking for a new vehicle or need service done, you will be taken ca More

by lilianpita02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
January 10, 2025

Great customer service great service friendly staff loved our sales person Dacota Yoder great attitudes More

by derekleins1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIM Alexander, Eric Hansen, Dacota Yoder
January 10, 2025

I only take my vehicles to Shepherds! Tim Alexander and Andrew (service department) are invaluable and always available to care for their customers and cars. More

by Bob and Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew/service, TIM Alexander, Eric Hansen
January 10, 2025

Great service completed swiftly with zero complications. Went perfect from drop off to pick up More

by josh_loomis80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Campbell
January 10, 2025

Brought vehical in for squeek under the hood. Greased my belts and said fixed. Took back and it took two more attempts to fix. Replacing belts a several pullies. More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Melchi
January 10, 2025

The folks at Shepherds always make sure I can get in with in a week and normally have me back on the road within an hr. Good people for sure. More

by berniexman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guys in the service department