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Shepherd’s Chrysler Dodge Jeep Ram

Auburn, IN

Overview
Reviews
4.7
185 Reviews
Call Dealership (260) 925-4200

507 South Grandstaff Drive

Auburn, IN

46706

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Showing 185 reviews

November 19, 2025

When i take my car in for service I don't have to worry about getting services I don't need More

by kmwands
Recommend Dealer
Yes
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November 18, 2025

Great Service dept for my jeep and great customer service as well. Wouldn't go anywhere else More

by tams.frisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen, Eric Hansen, Dacota Yoder
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November 14, 2025

They were great, easy to work with, and listened to what I wanted. They answered my questions thoroughly, with professionalism. More

by buseric
Recommend Dealer
Yes
Employees Worked With
Logan
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November 13, 2025

He did his part as expected, kept me informed as to what the issue was and what was done to fix it as opposed to what I thought might be the problem. He also informed me that the high beam was not working o More

by dwkthree
Recommend Dealer
Yes
Employees Worked With
Glenn
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Nov 14, 2025 -

dwkthree responded

I just found a local Ram maintenance crew I feel I can trust.

November 12, 2025

Shocked to find out an estimate of repair would be billed at $185 an hour. I am a licensed doctoral level clinician and my rate is $145 an hour. More

by rpheck
Recommend Dealer
No
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November 11, 2025

I appreciate all the help from Chris. I’m not sure why my initial problem of oil on the valve gasket cover was not addressed. Checked out the second time around and found to need repair. More

by marym918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
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November 04, 2025

Service work was good in expertise, time and courtesy of service team and interactions with sales team. More

by ELJAY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily French, TIM Alexander
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October 30, 2025

The place is comfortable and all the people were very friendly and easy to talk to. The price wasn't too bad.Considering what all they did. More

by spamcentral99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Melchi, TIM Alexander, Eric Hansen
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October 25, 2025

I got my key fob programmed and a recall taken care of all at once. Didn't take long to get done. More

by Raker69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn
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October 24, 2025

Everything went great everyone is always nice and helpful There is a nice clean place to wait when my car is being serviced and drinks are provided More

by laura777
Recommend Dealer
Yes
Employees Worked With
Brand new guy in service dept
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