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Shepherd’s Chrysler Dodge Jeep Ram
Auburn, IN
66 Reviews
The team at Shepherd's Chrysler Dodge Jeep RAM would like to welcome you to our dealership in Auburn, where we’re confident you’ll find the vehicles, you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, RAM, Wagoneer vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Auburn, you can always count on the professional technicians in our Chrysler, Dodge, Jeep, RAM, Wagoneer service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Auburn count on the high-quality vehicles and services found at Shepherd's Chrysler Dodge Jeep RAM, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 66 reviews
February 21, 2025
Dropped my vehicle off for its first oil change. Very fast and easy service. Easy online appointments and vehicle was completed expeditiously. Well done!!! Very fast and easy service. Easy online appointments and vehicle was completed expeditiously. Well done!!! More
by sheller.heller1
Verified CustomerEmployees Worked With
Service Dept
February 19, 2025
I recently had my jeep compass in for service. I had to have the aux and main batteries and an IBS sensor replaced. It took a little bit of time to pin point the problem as to why my car showed a I had to have the aux and main batteries and an IBS sensor replaced. It took a little bit of time to pin point the problem as to why my car showed a message of "battery protection mode" but the problem is resolved. Although I was frustrated with the situation the service department took care of my issues. My car is running fine. Thank you for explaining things as you worked to fix the problems. More
by grsses1977
Employees Worked With
Both of the service advisors
February 19, 2025
From ordering a new vehicle to picking it up, paperwork and warranty details, Shepherd”s CDJR service has been personal and top notch! and warranty details, Shepherd”s CDJR service has been personal and top notch! More
by heidi16
February 19, 2025
This was my second used car purchased from Eric at this dealership and both were the best experiences with Eric being very knowledgeable and kind. dealership and both were the best experiences with Eric being very knowledgeable and kind. More
by michelemarie30
Employees Worked With
February 19, 2025
I think the service manager should listen to the customer more often everyone else who works there are doing a good job more often everyone else who works there are doing a good job More
by stevewoodward
February 17, 2025
I have had no problems. They have been excellent with me and I will stay there for a long time and keep getting my vehicle fixed. They have been excellent with me and I will stay there for a long time and keep getting my vehicle fixed. More
by tuffyfish6
Employees Worked With
Karl and Andrew
February 16, 2025
We have very good luck with the sales and service since we purchased our vehicle. The staff is very professional and very friendly. we purchased our vehicle. The staff is very professional and very friendly. More
by k.gemmill56
February 15, 2025
Went on website to Check- Inventory the sent an email the same night Never spoke on the phone all done by Text messaging was not harassed had a vehicle within 3 days very easy to work With highly recommend t same night Never spoke on the phone all done by Text messaging was not harassed had a vehicle within 3 days very easy to work With highly recommend them to anyone More
by one10pgven1
February 14, 2025
Shepherd's Service Department is always extremely helpful. Glen and Andrew do a great job of taking care of customers and helping to get problems resolved. helpful. Glen and Andrew do a great job of taking care of customers and helping to get problems resolved. More
by Bob and Jennifer
Employees Worked With
Andrew/service, Glen/service
