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Shepherd’s Chrysler Dodge Jeep Ram

Auburn, IN

4.7
141 Reviews

507 South Grandstaff Drive

Auburn, IN

46706

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Showing 141 reviews

July 15, 2025

Always awesome customer service at Shepherds. Their sales and service department are the best in the area and always there to answers any questions I have in regards to my jeep!! Always my choice More

by dcrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Campbell, Emily French
July 10, 2025

They are great people to work with. They care about your satisfaction and strive to make your vehicle more than just another car. More

by scott.sills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Melchi, Eric Hansen
July 10, 2025

Great service. Friendly people. Respectful to accommodate my schedule. Clean service area and waiting area. More

by zorger517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
July 10, 2025

Emily did a fantastic job and was excellent to work with! Made the entire process a breeze! More

by corbinsmith24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily French, Eric Melchi, Logan Roberts, TIM Alexander, Eric Hansen, Dacota Yoder
June 26, 2025

They were able to get the jeep ready before our trip. Easy to work with. I only wish the dealership could check other dealerships around d the country for back ordered parts. 2 different scenarios where More

by toddmohler
Recommend Dealer
Yes
Employees Worked With
Glen
June 19, 2025

They were helpful and didn’t try to up sell anything that was not needed. More

by shanelequia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIM Alexander, Eric Hansen, Dacota Yoder
June 17, 2025

Awful service. Was charged over 300 dollars to clean and regap the same plugs multiple times when new plugs are just a little over 100 dollars. And the car had 103k More

by Blownchrysler354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
June 16, 2025

Great service, great people, long term staff remember you by name. On time for appointments. More

by ljndamason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. Conrad, Glenn
June 13, 2025

They were very kind, made a good deal, and made sure I had everything I needed More

by emsyrose1
Recommend Dealer
Yes
Employees Worked With
Eric Hansen, Eric Hansen
June 12, 2025

Just great service with friendly people. ?? ?? ?? ?? ?? ?? Stop this torture. More

by gpetelle
Recommend Dealer
Yes
Employees Worked With
Conrad
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