Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Shenango Honda
Hermitage, PA
313 Reviews
Your Award-Winning Honda Dealer Since 1980
Serving the Hermitage community for nearly 4 decades, we at Shenango Honda have become a staple in surrounding neighborhoods. We are not only committed to providing our customers with excellent service, but are dedicated to being a part of a communal identity that gives back. Rest assured that each and every customer is our first priority from the moment he or she walks through our doors. See us here today to discover the Shenango Honda difference!
The difference is winning! Shenango Honda is your Award Winning Honda Dealership! For our performance in 2019, Honda recently recognized our team with 3 incredible awards! Our Finance Team joins the top 15 percent of Honda dealers as an eleven Time Council of Excellence winner. Our Service Department earned The Customer Service Experience Award and Fixed First Visit Award! They will not only meet your expectations but EXCEED them!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM
Sunday Closed - 4:00 PM
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 313 reviews
July 28, 2010
I purchase my new Honda CRV's through the online process and don't deal with the salesman in the dealerships. I determine the fair selling price and fair trade in value from Kelly Blue Book or Edmonds and and don't deal with the salesman in the dealerships. I determine the fair selling price and fair trade in value from Kelly Blue Book or Edmonds and conduct my purchase online. When I contacted Shenango Honda, they gave me a competitive selling price online and asked me to stop in to the dealership for a trade in value,which I did. An hour later, after talking with a salesman who tried to begin the process over again, I was given a price that was significantly higher than the selling price emailed to me previously. They wasted my time and treated me in a condescending and arrogant manner. The general manager is a real jerk. If you want competitive pricing, outstanding customer service, no "good cop/bad cop" dealing between the sales manager and the salesman, go to Preston Honda in New Castle, PA. You won't be sorry. I purchased my last two Honda CRV's from Preston and they gave me a deal that beat Shenango Honda and The Honda Store in Boardman. They're a pleasure to deal with and only a short drive away from Hermitage. More
by Loyal Honda Owner
Employees Worked With
manager
November 05, 2008
This Honda dealer is a rip off. Their service department is willing to lie about what needs to be fixed and take your money without hesitation. I took my Odyssey in for the sliding door to be looked at. I is willing to lie about what needs to be fixed and take your money without hesitation. I took my Odyssey in for the sliding door to be looked at. It was not working well. They told me that it needed over $600 worth of repairs. They told me it needed a new latch and that I needed to replace the electrical switch boxes. I asked if only the latch could be replaced and they said the the switches were rusted and needed to be replaced as well. I left without doing the repairs. (Too much money.) I went to Autozone and bought the service manual for my car and dove in to the project. I noticed really quickly that my door had never been looked in to. There was a piece of plastic that protected the door from weather and water and it was perfect. (Never been touched condition.) Once removed...it is hard to replace perfectly. The two electrical switches I was supposed to replace were flawless. They still looked brand new. (No rust.) The only thing they were right about was the latch...it needed to be replaced. I did the project for $120. Do not believe what they say. I will never take my car there again! More
by Reni
Employees Worked With
Fred
December 11, 2007
I took my car to Shenango Honda repeatedly for the same problem and they were unable to fix it. I took it to Preston Honda to be fixed and they fixed it immediately. Apparently, the problem was caused by problem and they were unable to fix it. I took it to Preston Honda to be fixed and they fixed it immediately. Apparently, the problem was caused by the mechanics at Shenango in the first place when I had the car in for a different reason. More
by margylynn
Employees Worked With
Nate/Debbie/David
