Shelor Used Car Superstore

Josh the amazing Josh vance goes above and beyond to make your feel comfortable. He got my family just what we need at a price we could afford. Dedicated and hard work Josh vance goes above and beyond to make your feel comfortable. He got my family just what we need at a price we could afford. Dedicated and hard working are only the tip of the ice berg. More

Excellent Sales Associates but too long of a process! Ryan Keating was exceptional in helping us get into the car we wanted. He worked hard to have the deal catered to our needs. Only downfall was the LON Ryan Keating was exceptional in helping us get into the car we wanted. He worked hard to have the deal catered to our needs. Only downfall was the LONG wait time to get everything done. There surely has to be a way to expedite the process. More

Outstanding! From the moment I walked in the door needing help your entire team was beyond helpful! In particular Richard Morgan. He was very honest and open and h From the moment I walked in the door needing help your entire team was beyond helpful! In particular Richard Morgan. He was very honest and open and helped me from beginning to end with every question, concern, and issue that came up. He truly did everything he could to make me feel comfortable with my purchase and comfortable being at Shelor. I also had the pleasure of dealing with Chris Diamond in Finance whom was very helpful as well. He made sure to have a conversation with me that was not just based on buying a vehicle. Between the two of them they did everything right and explained everything clearly to where I understood. I am looking forward to continuing to use you all in the future as well as sending customers your way. More

Excellent, experienced, flexible, helpful I had 2 dealers working with me; Joe Diamond and Ronnie Echols. They were waiting for me at the door; ready to help and serve me. They were helpful I had 2 dealers working with me; Joe Diamond and Ronnie Echols. They were waiting for me at the door; ready to help and serve me. They were helpful and ready to serve me in a way to satisfy my experience. I ended up driving off in a 2015 Optimum. I love the car, I love the dealership, and mostly I love how respectful they were to me and my needs. More

Overall pleased with everything I LIVE 2 1/2 hrs away from the dealership and I was very well pleased that when I got there my camaro and paperwork was ready to go. Shannon was a ve I LIVE 2 1/2 hrs away from the dealership and I was very well pleased that when I got there my camaro and paperwork was ready to go. Shannon was a very helpful and on top of everything. Its my second car from here and I'm glad to say I will be back. Thanks for the great service. More

great place to trade this makes my fourth time buying a car from shelors. as always I got a good deal and Pat Gemmell was an awesome sales lady. She was super nice and if this makes my fourth time buying a car from shelors. as always I got a good deal and Pat Gemmell was an awesome sales lady. She was super nice and if Im in the market to buy again. I hope Pat is still there because im going to request I deal with her. I would recommend anyone to go and talk to her. More

Great experience The salesperson, Andy, was outstanding. We did most of the work by email and phone. By the time I got to the dealership I just need to test drive the The salesperson, Andy, was outstanding. We did most of the work by email and phone. By the time I got to the dealership I just need to test drive the vehicle and complete paperwork. Was a great car buying experience. More

Great service Joshua helped us get the best deal we could! We are pleased with our vehicle and the service we got! Great customer service! Although it was a 2 hour Joshua helped us get the best deal we could! We are pleased with our vehicle and the service we got! Great customer service! Although it was a 2 hour drive We'll be coming here from now on! More

Affordable Speaking with representative informed him the price range that I was looking for and was able to find a van within the price range and within a matter Speaking with representative informed him the price range that I was looking for and was able to find a van within the price range and within a matter of time was signing papers and out of the dealership. Wor King with Adam Hankins was such a pleasure and enjoyable experience. I hate to be pressured and force into things. As some salesman try to put u in a vehicle of their choice Adam listen to us and allowed us to choice from a variety of vehicles More

Thank you. I've been loyal to Shelor service for a few years because they treat me with respect and listen and their former shuttle driver, Tommy, was a dear. Af I've been loyal to Shelor service for a few years because they treat me with respect and listen and their former shuttle driver, Tommy, was a dear. After an accident, I was in need of a car; I'd always said that my next car would come from Shelor. After a less-than-stellar experience with one sales person who really just couldn't get on my page, I was disappointed enough to not even go back for service when I got a new car. A manager called me to ask about my experience, and I was honest. I said I was disappointed in the salesperson and in the cars he showed me. I told him brands and saw none of them; I am not an uninformed car buyer. I knew what I wanted and what my max budget could get me elsewhere, and I knew what I'd settle for if it came down to it. The manager was kind and said he'd put me with a different salesperson if I would return. Daniel Paige made buying my car not only easy but a pleasure. He showed me two Toyotas (my preferred brand out of the ones I would look at). The first had some of the extras I wanted (cruise control, an auxiliary input), but the mileage was a bit high. Then he showed me another car on his computer screen - the car I'd initially inquired about online which led me to a web sales manager who paired me with the first salesperson. Without mentioning that car to Daniel, he picked it out and let me drive it (going with me, which the last salesperson did not do). It didn't have some extra things that mean comfort (cruise control, power windows, remote entry/lock), but I'm even beginning to appreciate the simplified driving there. The other things it didn't have were or will be easy and fairly inexpensive to add later - a new stereo (which I am happy for because now I get to be picky about it) and floor mats. Daniel and the manager did a lot of work with me to get this to a price that I could afford, and they respected my position on absolutely NOT wanting to finance. Not only did I end up with a car that I love, but I also had a great time. Daniel kept me laughing the entire time; he renewed my loyalty to Shelor and treated me like he valued me as an individual and not just a possible sale. He is a genuinely pleasant and fun person, and I am so glad the manager got me to come back to work with him. I couldn't have imagined having that much fun spending thousands of dollars I didn't expect to have to spend. Thank you, Daniel. :) I love my car and really appreciate the experience. More