Shelor Used Car Superstore

Pam was Just great to work with. She really listened to what i wanted and spent the time showing me everything i wanted to look at. what i wanted and spent the time showing me everything i wanted to look at. More

Tim was very helpfull. He drove me around all of the lots untill we found the car I was looking for. He was knowledgable was the inventory as well as how much i could afford based on my target payments untill we found the car I was looking for. He was knowledgable was the inventory as well as how much i could afford based on my target payments More

We live 2 hours away from Shelor and spent 2 days buying our car. The battery was dead and was told that it would be replaced...2 days later it was dead again. To keep from being stranded we had to pay out our car. The battery was dead and was told that it would be replaced...2 days later it was dead again. To keep from being stranded we had to pay out of pocket for a new battery. Since we couldn't drop everything and make another 2 hour trip to get shelor to replace it, they would only reimburse us for half of the cost. Also after returning home we found that the security key fobs didn't work. We were told that they needed programmed and would only take a short wait, so after yet another 2 hour drive and a 3 HOUR WAIT we were informed that the receiver didn't work and they would have to order one and we would have to come back again to get it replaced. At the time of the sale our salesperson Holly seemed to be friendly, but we have come to realize that was because she was making a sale. I have received an e-mail(which is very impersonal) and when am in the dealership she ignores us and acts as though we are perfect strangers. And to think they insisted on us giving them all 5's on this survey. If the customer service was all that good they wouldn't have to even ask, but they persisted on us to rate all 5's. So far I feel like a number on a list with shelor, not a valued customer and would not reccomend doing business with them unless you want the same. More

I stopped into Shelor to look at a car that I saw online. That car had been sold, but there was another almost exactly the same. The only problem was that it had just been traded in, and it hadn't been cle That car had been sold, but there was another almost exactly the same. The only problem was that it had just been traded in, and it hadn't been cleaned yet. Paul still let me take the car to my garage and have my mechanic look it over. The car turned out to be in very good condition, I got a superb deal on it and it never even saw the car lot. The overall service was great while I was there. The whole process did take a while, but considering that the car wasn't even in their system yet, they got me on the road as quick as they could. Overall, I had a great experience, and I would definitely recommend my friends and family to visit Shelor if they were in need of a car. More

My visit at Shelor Motor Mile was very pleasant and stress free.I felt right at home like I had been buying there for a long time. My salesperson was very accomadating and made my purchase go along smo stress free.I felt right at home like I had been buying there for a long time. My salesperson was very accomadating and made my purchase go along smoothly. I plan to visit this dealership in locating a Toyota for my fiance in the future and also will recommend Motor Mile to my friends and co-workers. More

hello! my name is joey im 28 years old and this was my first time buying a new/used car on my own. shelor employees aided me through the whole process and took care of everything i need from a to z. i fee first time buying a new/used car on my own. shelor employees aided me through the whole process and took care of everything i need from a to z. i feel i got a great price as well as a few extras More

Our over all experiance was great. Our salesman was great, and price was great, and just the whole car buying experience was great.We love our Silverado. great, and price was great, and just the whole car buying experience was great.We love our Silverado. More

My experience with your salesman, Erik Kohler on the purchase of my Toyota Camry was wonderful. He was very pleasant, helpful and so willing to show me what "I wanted" which meant a lot when buying a c purchase of my Toyota Camry was wonderful. He was very pleasant, helpful and so willing to show me what "I wanted" which meant a lot when buying a car. His knowledge of the vehicles was excellent. He made me feel like an individual and not just a number so to speak. His time and patience was the best. This has been the second car I have purchased from Shelor and I plan to let all my friends and associates know how great Shelor has been and my experience with you. I do plan on coming back when I'm ready to trade again. Thank you! Marianne Jones More

I had a feww cliches in getting funds in to pay for car. Joe was extremely helpful in holding the vehicle 'til my money arrived in the bank. He was very meticuleus in preparing the vehicle for me to drive Joe was extremely helpful in holding the vehicle 'til my money arrived in the bank. He was very meticuleus in preparing the vehicle for me to drive off. The paper work and organization of the transaction was so smooth and easy. Joe was very good and patient in explaining mechanisms on the vehicle. Thanks. More

They helped find ways to get what I wanted, was very polite and stayed over to help me get in the vehicle I wanted. They work with any finance issues and will get you in that dream car. Ben Wolfe is a g polite and stayed over to help me get in the vehicle I wanted. They work with any finance issues and will get you in that dream car. Ben Wolfe is a great sales person and if you go to shelor I recommend you speak with him. Shelor has great staff and will do what it takes to get you in the car or truck you have always wanted. More