Shelor Used Car Superstore

My daughter's car, which she received as a high school graduation gift (used), died on the interstate one night as she was coming home from college in December. We live in West Virginia and had been shopp graduation gift (used), died on the interstate one night as she was coming home from college in December. We live in West Virginia and had been shopping here but hadn't found the car/deal we were satisfied with. Her boyfriend lives in Virginia and took her to Shelor to shop. She found exactly what she wanted and convinced me to go there. I admit I went with a bad attitude just to satisfy her because it seemed ridiculous to buy a vehicle from another state when there are so many dealerships here. I quickly changed my attitude, because the Shelor experience was exceptional. We were immediately greeted and asked to wait for the next available salesman. In less than five minutes, Alden Williams approached us and asked for an idea of what type of vehicle and price range we were considering. He immediately showed us several vehicles on the computer and we narrowed it down to three to test drive, eventually choosing the one she had looked at on the lot days earlier. The whole process was so organized, efficient and pleasant. Alden ran his legs off between us and the manager to negotiate the best deal and best financing possible. Knowing we had a three hour drive back home, he rushed to get us from step to step and to have the car cleaned & ready to go. I was so amazed that Shelor was able to provide a hard West Virginia license immediately. Our dealerships in West Virginia can't even do that. I am already singing the praises of Shelor with my friends and coworkers. I've bought many cars in my 51 years, but have never had such a pleasant car buying experience. All my vehicles will come from Shelor from now on. Thanks so much, Alden! And Shelor! More

Mike was vary helpful and over the top friendly he wasnt pushy to try to get me to buy a car that i wasnt looking for and he lestened to me about all that i was looking for in a car i was very pleased with pushy to try to get me to buy a car that i wasnt looking for and he lestened to me about all that i was looking for in a car i was very pleased with the out come thanks More

My car buying experiance with Shelor Motor mile was very pleasant !! I was amazed by how friendly the employees treated myself and my husband... Especially Conrad Hughes .... He was very patient, kind , und pleasant !! I was amazed by how friendly the employees treated myself and my husband... Especially Conrad Hughes .... He was very patient, kind , understanding and always helpful with any questions and concerns !! I would deffinatly recommend Mr. Hughes with Shelor motor Mile to my family and friends ... Thank for everything ! Mrs. Samantha May More

Eric was friendly, attentive to our needs, helpful in the purchasing process and worked hard to meet our terms to make the sale. This is the third time (first time was 12 years ago and looking for a new car) purchasing process and worked hard to meet our terms to make the sale. This is the third time (first time was 12 years ago and looking for a new car) I have tried to purchases a car from Shelor and I guess "third time's a charm". In the past I have encountered pushy salesmen that have not listened to me when I told them what I was looking for. One time I wanted a truck and he kept showing me sedans!. Eric was a refreshing change and I will definitely contact him next ime I am in the market for a car. More

We were not very happy with the sales man. When we first arrived he acted as if he had better things to do than to help us get a car. Our credit scores we're the best, but we did get approved so they must h arrived he acted as if he had better things to do than to help us get a car. Our credit scores we're the best, but we did get approved so they must have been good enough. When asking how we'd pay dor the down payment, check or cash, I asked if I could use my debt card. He said "if it has money on it". I felt he was trying to say we didn't have money. He was very friendly after it was over, I assume because he knew he had a sale. Also, we saw the car in the evening, turns out there was a crack in the winshield that wasn't mentioned and we couldn't see in the dark. More

Bought a great truck at a fair price. Was able to complete most of transaction over phone and then drive up from NC to pick up vehicle. complete most of transaction over phone and then drive up from NC to pick up vehicle. More

Michael Tozzilo was a very nice salesman. Wife got car she wanted and we were gone. Thanks! If we came back we would ask for Michael again! she wanted and we were gone. Thanks! If we came back we would ask for Michael again! More

We gave Ben a pretty hard time looking at vehicles. Our credit is not good, but we were willing to place a pretty large down payment on the vehicle, it took a while to get on the same page as to what we we credit is not good, but we were willing to place a pretty large down payment on the vehicle, it took a while to get on the same page as to what we were looking for but once we did, we got a vehicle that met our requirements, and we love it! Our payment is affordable, the car is clean and well kept. We would definately go back in the furture! More

I was in the process of looking for a used car that I wouldn't have high car payments. Jaime came out to us and was immediately friendly and offered to help us with a car. The 07' Chevy Malibu that I tes wouldn't have high car payments. Jaime came out to us and was immediately friendly and offered to help us with a car. The 07' Chevy Malibu that I test drove first was not bad, but the interior was dirty. I decided that I wanted to look at another car at another dealership that had great miles and was newer then the Chevy Malibu. Jaime asked what he could do to get my business and I told him that I actually wanted an Impala. He found an 09' Impala LT that was not only a great car and a great price, but in red! This car is fantastic and I love it! Thank you again Jaime for giving me a great experience with purchasing my first new used car :-) More

I had went to Shelor Chevrolet to purchase a used vehicle. I was looking for something in the 6000-9000 dollar range. I was disappointed to learn that I could not get financed for this amount. After vehicle. I was looking for something in the 6000-9000 dollar range. I was disappointed to learn that I could not get financed for this amount. After learning this I was informed that I was qualified for a 15,000 dollar vehicle. In dire need of safe, reliable transportation, I agreed to purchase a 2010 Cobalt LS for appx. 12000 dollars. While I think I got a good overall price for the Cobalt, it was not what I was wanting to purchase, and more than advertised monthly payment. Other than the inability to get what I was looking for, Kati and Chris was helpful in purchasing my vehicle. I would return to Shelor for another vehicle purchase in the future, if I am able to obtain a vehicle closer to what I was originally looking for. More