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Shelor Toyota
Christiansburg, VA
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1,955 Reviews of Shelor Toyota
Getting routine maintenance for my car was very easy. They gave me the appointment I asked for and were ready for me when I arrived. The service was performed on time and to my satisfaction. Everyone was They gave me the appointment I asked for and were ready for me when I arrived. The service was performed on time and to my satisfaction. Everyone was cordial and the free car wash is a bonus More
This is a follow-up regarding my previous review. Bobby, Shelor's service manager, contacted me and stated that he heard my last visit to the service center didn't go well. He indicated that he was l Bobby, Shelor's service manager, contacted me and stated that he heard my last visit to the service center didn't go well. He indicated that he was looking into what happened and apologized for my inconvenience. Bobby then scheduled another appointment to complete the repairs. The revisit was pleasant and my car was returned quickly. Thanks. More
I’m always greeted with a friendly face. Fast and great service. Spotless waiting area. I bypass closer Toyota dealership to have my car serviced at Shelor! Fast and great service. Spotless waiting area. I bypass closer Toyota dealership to have my car serviced at Shelor! More
I was expecting a wait since I was told in advance it would be 45 minutes before they could take care in, but it was over 2 hours. Just took in for oil change and inspection and to check tire pressure. T would be 45 minutes before they could take care in, but it was over 2 hours. Just took in for oil change and inspection and to check tire pressure. They also did an all over check, but it just seemed like a long time for that. More
Beverley Messick was our sales person. She was very professional and kept us updated on the delivery of our new Highlander. I would rate her performance as exceptional. She was very professional and kept us updated on the delivery of our new Highlander. I would rate her performance as exceptional. More
John N was wonderful and very helpful to help us find the car we wanted. Although it wasn't available he did find another vehicle that was promised but found out the person didn't want it so we purchased it. car we wanted. Although it wasn't available he did find another vehicle that was promised but found out the person didn't want it so we purchased it. He went over all the controls in the vehicle and helped get the app started. He has sold us prior vehicles and it has always been a pleasure dealing with him. More