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Shelor Toyota

Christiansburg, VA

4.8
1,927 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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1,927 Reviews of Shelor Toyota

February 24, 2023

I can't thank Ryan & his GM in sales enough for the caring & honest experience that I had with them. I've have never dealt with an auto dealership & a representative so kind & thoughtful. If you're l More

by fourchows
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 24, 2023 -

Shelor Toyota responded

We can't thank you enough for this terrific feedback about working with our team here at Shelor Toyota! We're thrilled to see that you had such a wonderful experience and it means a lot to us to know that Ryan went the extra mile to ensure you were well taken care of. We can't wait to do business with you again down the road!

February 23, 2023

Shelor Toyota Motor Mile went above and beyond taking care of my 2018 Toyota Tacoma. My white Toyota Tacoma was flaking on five different panels. They painted all five at no cost to me while providing More

by Mark Frye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager and young man at front desk in service department. Both were excellent!!!
Feb 23, 2023 -

Shelor Toyota responded

Thank you for the review! It's awesome to hear that the Shelor Toyota team went above and beyond to assist you. We appreciate your trust in us to take care of your vehicle. See you next time you need us!

February 21, 2023

Excellent everything! Excellent service report, mechanics and dealership. Only the parts I needed were recommended . More

by Joe Dunnagan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie
Feb 21, 2023 -

Shelor Toyota responded

Thank you, Joe, for leaving Shelor Toyota a five-star review! We are thrilled to hear that your visit went smoothly. Until next time!

February 17, 2023

Dustin at check in was extremely pleasant , very helpful and made me feel welcome upon arrival.He kept me updated on the progress of repairs and clearly explained what needed to be done to my Tacoma. He not More

by Pcmiller5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dustin and mechanic
Feb 20, 2023 -

Shelor Toyota responded

Thank you so much for taking the time to review Shelor Toyota! We will be sure to pass along your appreciation to Dustin. Come by anytime you need!

February 13, 2023

Bought my Toyota Corolla Cross XLE here, and I cannot say enough good things about Matthew Moor. He is highly professional and courteous, and he always answered my questions patiently. He kept me up to d More

by Abey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew moor
Feb 13, 2023 -

Shelor Toyota responded

We are grateful for this fantastic praise of one of our team members. Matthew is exactly as you described. He has a passion for assisting clients and is packed with knowledge. He will appreciate this kind feedback. Enjoy your new ride!

February 10, 2023

Recall service was prompt and very satisfactory. All questions were answered quickly. Staff very knowledgeable and helpful. More

by jimlinstu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa Jones
Feb 10, 2023 -

Shelor Toyota responded

We really appreciate your review! Thank you for giving Shelor Toyota your business and for stopping by to share your experience. Drive safely!

February 09, 2023

The service department does an excellent job of taking care of my car. When I go in for a service, they do what they say they are going to do. They don't come in midway with a list if other things they wa More

by Skelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlene Rose
Feb 10, 2023 -

Shelor Toyota responded

We are grateful for this feedback about our service team. Thank you for trusting Shelor Toyota with your service needs!

February 07, 2023

Took a while but had what we wanted on the lot and was willing to discount with no dealer added markup. Very happy with the truck. More

by bassguy9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kay, Mark
Feb 07, 2023 -

Shelor Toyota responded

We’re delighted we could deliver an excellent experience! -Enjoy your new truck and we hope to see you again in the future! Shelor Toyota Team

February 07, 2023

Awesome! So glad I made the trip. Thank you Nicole, you’re the best. Sales person of the month. More

by smurfetts.gran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Ashley
Feb 08, 2023 -

Shelor Toyota responded

It's great to hear that Nicole took such great care of you! Thank you for choosing Shelor Toyota and for sharing your experience. Safe travels ahead!

February 05, 2023

Disappointed that the tech tried to pull a bluff about a rattle in my vehicle More

by Donald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlena
Feb 06, 2023 -

Shelor Toyota responded

Donald, this feedback is concerning to receive. We do not run our business to mislead our guests and we would appreciate the chance to speak with you to see what more we can do to assist with your situation. If you are willing to discuss this further, please feel free to reach out. Thank you, Customer Relations – cr@shelor.com

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