
Shelor Chevrolet
Christiansburg, VA
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I’m very disappointed with your business. We have bought several vehicles new and used from you all and always the extended warranty. The 2015 Yukon Denali XL we bought from you all in 2020 h We have bought several vehicles new and used from you all and always the extended warranty. The 2015 Yukon Denali XL we bought from you all in 2020 had problems with the transmission from day one. We had it back several times and your service department said there was nothing wrong. Now the warranty is out 900 miles and I was told I need a new transmission. You all would not work with us whatsoever even though all documentation of transmission problems were documented with your service department long before the warranty was out. It was the only problem we kept bringing it back to Shelor for in good faith that the extended warranty we were sold would help. However we paid $5350 to put a rebuilt transmission in the vehicle which is still acting up. We have given and sent so much business to Shelor. We are so very disappointed that our relationship with Shelor had to end this way. We are done buying anything there because of what could have been a simple fix. More
All the dealers were very nice and professional. They gave us great deals. Would definitely come back. They gave us great deals. Would definitely come back. More
The Shelor car dealership has always been awesome. Continue going to them for fifteen years. Joshua was very helpful today with the purchase of our new suv. Appreciated his honesty and information. En Continue going to them for fifteen years. Joshua was very helpful today with the purchase of our new suv. Appreciated his honesty and information. Enjoyed seeing old friend Stacy Cregger whose worked there many years. Great experience!!!! More