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Shelor Chevrolet

Christiansburg, VA

4.7
364 Reviews

2265 Roanoke St

Christiansburg, VA

24073

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Showing 364 reviews

March 18, 2023

Was able to get an appointment quickly & the work was completed while I waited; their facilities were top notch More

by ronl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Mar 20, 2023 -

Shelor Chevrolet responded

Thank you so much for choosing Shelor Chevrolet and we will see you next time! We appreciate the 5-star review!

February 28, 2023

everyone did a wonderful job and very informative about the purchase of the 2023 equinox More

by PERRYMABRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Boc Crowl
Feb 28, 2023 -

Shelor Chevrolet responded

This is what we love to hear! Thank you for working with us at Shelor Chevrolet. Please let us know if you have any other questions about the 2023 Chevrolet Equinox!

February 25, 2023

Very good experience. Staff was informative and very polite. Jesse was awesome Very good at his job More

by mikedavis6060
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado
Feb 27, 2023 -

Shelor Chevrolet responded

This review means a lot to us! Thank you for choosing Shelor Chevrolet and for sharing your thoughtful feedback about Jesse. We hope to see you again!

Mar 01, 2023 -

mikedavis6060 responded

I would like to retract my review and do another one

Mar 01, 2023 -

mikedavis6060 responded

Not happy at all having to deal with GM now

Mar 01, 2023 -

mikedavis6060 responded

Not happy at all.

Mar 01, 2023 -

Shelor Chevrolet responded

We are sincerely sorry to hear that you are unhappy with your experience and would like to address your concerns and make this right. Please contact us directly when you can. Thank you, Customer Relations – cr@shelor.com

Mar 01, 2023 -

mikedavis6060 responded

You can call me if you like. But at this point the only things you can do is fix my truck or give me my Toyota and my money back. I was not taken care of and it’s my right to call GM You guys shouldn’t call me and question my patience. I’m gonna continue to work with GM and you guys to resolve this. But I’m not going to put up with criticism that I was wrong. I have documented all the communication I’ve had. Feel free to call only if y’all are willing to resolve this. I bought a new vehicle and not one that had problems as soon as I bought it

February 22, 2023

Very easy purchase great experience would recommend them to anyone. Very courteous and professional. I’m very happy More

by mikedavis6060
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado
Feb 23, 2023 -

Shelor Chevrolet responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- Shelor Chevrolet Team

January 30, 2023

I’m very disappointed with your business. We have bought several vehicles new and used from you all and always the extended warranty. The 2015 Yukon Denali XL we bought from you all in 2020 h More

by snapprussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Cole
Feb 03, 2023 -

Shelor Chevrolet responded

Russell, it's disappointing to hear that we've lost your business. We are sincerely sorry for the ongoing issues you've had with your vehicle and for any misdiagnosis made on our end. This is not the seamless service we strive to offer, and we would like the opportunity to address your concerns further and make this right. Please reach out to us when you can, and we can work through this together. Thank you, Customer Relations – cr@shelor.com

January 28, 2023

All the dealers were very nice and professional. They gave us great deals. Would definitely come back. More

by Cdpotasnik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh beavers, Aaron Lytton, as well as the financial advisor, that was a former police man
Jan 30, 2023 -

Shelor Chevrolet responded

Thank you for the review! We appreciate your support and hope to see you back again at Shelor Chevrolet. Safe travels!

January 23, 2023

Service was good. Thank you to Joe who was amazing and took care of me and my Chevrolet. More

by medinajennifer84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 24, 2023 -

Shelor Chevrolet responded

Thank you for the review, Jennifer! We appreciate the kind words about Joe and hope to see you back again at Shelor Chevrolet!

January 13, 2023

Everyone is very friendly doing a very good job! I highly recommend them! Would recommend them to anyone! More

by alpayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
Jan 13, 2023 -

Shelor Chevrolet responded

Thank you for your confidence in Shelor Chevrolet, and for your business. We are thankful to have you as a customer!

January 05, 2023

Awesome place for sales or service, friendly staff, fair prices, communicates well with updates on service More

by Jpedro4vt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Cerva
Jan 06, 2023 -

Shelor Chevrolet responded

We are so happy that the Shelor Chevrolet team delivered an excellent experience. Thank you for your business, we hope to see you again!

January 02, 2023

The Shelor car dealership has always been awesome. Continue going to them for fifteen years. Joshua was very helpful today with the purchase of our new suv. Appreciated his honesty and information. En More

by Joy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua, Stacy, & Jason
Jan 03, 2023 -

Shelor Chevrolet responded

Thank you for the great review, Joy! We are so glad to hear that you had a successful purchase experience working with Joshua and the Shelor Chevrolet team. Drive safely, and we hope to see you back again down the road!

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