
Shelor Chevrolet
Christiansburg, VA
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A complete dealer. .helpful, knowledgeable and attentive to this customers needs. An interest in cars was evident beyond sales. Refreshing in a very busy world for those .helpful, knowledgeable and attentive to this customers needs. An interest in cars was evident beyond sales. Refreshing in a very busy world for those like myself that likes those amazing machines.Likes to keep learning about them too. More
I had a tire that was losing air quickly and I brought my car to Shelor in the am to the express lake. They brought me in very quickly,both the service representative ,I think Christopher,and the rental car car to Shelor in the am to the express lake. They brought me in very quickly,both the service representative ,I think Christopher,and the rental car rep were very friendly and professional.I had a rental car very quickly.The service rep explained that he would call as soon as he knew what was going on with my tire.He called very quickly and they were able to plug the tire.I was able to return the rental car and pick up my car that same day.I had excellent service and I will return to Shelors.Thank you. More
Great experience with the dealership, was happy that the gentleman that worked on getting the financing introduced himself to us and congratulated us on our purchase. I had never experienced that before. gentleman that worked on getting the financing introduced himself to us and congratulated us on our purchase. I had never experienced that before. More
Stacy is pretty amazing in the service department. She always gets me in for service and the lobby has a quiet room to work in! The only place for me to take my car for repairs! She always gets me in for service and the lobby has a quiet room to work in! The only place for me to take my car for repairs! More
They have good trucks and cars new and used and the sales people are very good at explaining things and don't try to push something on you that you don't want people are very good at explaining things and don't try to push something on you that you don't want More
We have had an excellent experience with Shelor from the day we bought our 2020 Silverado from them and with their service department since then. day we bought our 2020 Silverado from them and with their service department since then. More
They recommended air filter and cabin air filter replacement. I deferred to replacing it myself to save money.When I went to do it, I found 1 screw missing, 2 stripped (a drill is used by the sho replacement. I deferred to replacing it myself to save money.When I went to do it, I found 1 screw missing, 2 stripped (a drill is used by the shop, I am sure, residual metal shavings nearby), cabin air filter door torque screw is missing. Also stated that the wipers needed replacement due to wear-and they are fine. I'm done. This has been a long time coming with multiple chances and multiple mistakes (check engine lights after service x2, reckless sales staff nearly crashing into me in the parking lot-to name just a few). Most of the staff i have dealt with in 20 years are friendly enough (Joseph was nice and helpedwith another previous issue yesterday but now I need 3 new screws for my engine air filter and I wonder what else I am going to find. If I can't trust you with these "easy" things, how can I trust you with the bigger things, like the huge investment of my car that I have to rely on. Very Disappointed. This is the only shop that has worked on my car in the 2 years I have owned it. The way the 2 stripped screws were left is unprofessional and unacceptable. You owe me 3 screws for my air filter since they were damaged/missing on your watch. More