Shelor Chevrolet

All of the people at the dealership were upfront and honest about all aspects of the deals we made on both of the vehicles we purchased. They were fair on trade in allowance and pricing of the new vehic honest about all aspects of the deals we made on both of the vehicles we purchased. They were fair on trade in allowance and pricing of the new vehicles. It was a pleasure doing business with them. More

From the moment I walked in the door & Tony Bryant introduced himself to me, it put me totally at ease. I worked with Sue Wilburn & jackie Costa and they are the nicest people I have ever met. They introduced himself to me, it put me totally at ease. I worked with Sue Wilburn & jackie Costa and they are the nicest people I have ever met. They could not do enough for me to make sure I got the vehicle I wanted and the financing I needed to meet my budget. Tony kept checking up on me during the day to make sure I had everything I needed, I thought that was really nice. Sue & Jackie are the dream employees that every dealership needs. They make you feel like a real person and not just another customer. They actually take interest in you and that goes along way in the process of buying a car. I congratulate you for hiring such outstanding employees I will never buy any vehicle from any dealership except shelor. More

I am thankful and apprecitive of the efforts and generocity I received at Shelor Motor Mile. The sales team and staff where more than helpful and went out of there way to make sure I was completely generocity I received at Shelor Motor Mile. The sales team and staff where more than helpful and went out of there way to make sure I was completely satisfied with my purchase. With a rough credit history, they were able to get me in the vehicle I wanted (Chevy Tahoe) at the rates I wanted, below the payment I was expecting. They gave me more than a generous trade in value for my 2004 Caravan. All members of Shelor I dealt with stand in close contact and kept me up to date with any changes, even after hours. I have purchased several vehicles from several dealers including previous purchases at Shelor Motor Mile, and this was by far the best experience I have ever had. Everything was handled quickly and timely, working with my busy schedule first. I am thankful for the opportunity to deal with such a dedicated team and sales consultant, ( Christian Neitzy). Also I would like to thank David Hale for getting the ball rolling and setting me up with Christian who was very helpful through out the purchase. Thanks More

Exceptional Service and Experience! The Salesperson was extremely knowledgeable and helpful! Making sure all our concerns and questions were answered! Great Company to do business with! extremely knowledgeable and helpful! Making sure all our concerns and questions were answered! Great Company to do business with! More

I tryed a few other dealers around Roanoke but Bob at Shelor was highly recomended and I was treated very well by him . Berglund didn't have very good customer service but Shelor was great . Thanks Bob ! Shelor was highly recomended and I was treated very well by him . Berglund didn't have very good customer service but Shelor was great . Thanks Bob ! More

We stopped at Shelor to see what they had on the lot, intending to then head to a different dealership to look around - and ended up leaving with a new car! Shelor had exactly what my son was looking fo intending to then head to a different dealership to look around - and ended up leaving with a new car! Shelor had exactly what my son was looking for in a color he hadn't seen anywhere else. Michael Tozzolo was very knowledgeable and friendly without being pushy (something that immediately turns my son off). He was also very patient with us as we worked things out since we didn't intend to actually purchase a car that day. We are very satisfied customers! More

My experience with Shelor moto mile was all around the worst car buyimg experience i have ever had. I made arrangeent to drive 5 hours to look at THE truck i had been lookin for that they had. Called the worst car buyimg experience i have ever had. I made arrangeent to drive 5 hours to look at THE truck i had been lookin for that they had. Called the saleman 3 times while I was in route to their dealership to inform him i was on my way only to pull into the parking lot to be told my truck i was interested in had just sold. They then tried talking me into something different. I was lookin to trade in a truck that was 5 years old with 70,000 miles on it. I checked book on my truck before i left and was givin a rough estimate of 16-17 trade in. They offered me 14000 and wanted me to finance 6 grand more on a truck that had twice the miles of mine and was only a half ton gas. Keep in mind mine was a 3/4 XLT ford diesel. All in all it was a gamble for me and i lost. Costing me 12 hours of time away from home and 175 dollars in fuel. I will never even look at their site again. More

I have given the above rating mainly because the team at Shelor Chevrolet made my experience of buying my dream truck an absolute fantastic experience! In every way possible they made me feel comfortable du Shelor Chevrolet made my experience of buying my dream truck an absolute fantastic experience! In every way possible they made me feel comfortable during my visit there. Hilda went out of her way in offering me refreshments and just simply knows how to treat a customer. She is a living definition of the word "hospitality"! The entire staff greated me with a smile and a firm handshake. Never did i feel like i was being taken advantage nor did i feel pressured. When the time comes for me to buy a new vehicle again, i sure hope those folks are still there at Shelor. No disrespect to any other sales professional or manager but i can see why Shelor Chevrolet has such a great name......Its Hilda and the Management Staff carrying a heavy load! Travis Keith Martinsville, Va More

My experience at Shelor Motor Mile was as good of a buying experience as I've had. The only way it could have been better would be if they gave me the car for free. buying experience as I've had. The only way it could have been better would be if they gave me the car for free. More

From the moment I walked into Kathy's office then to Mark and on to Melissa, everything just flowed smoothly. I had no anxiety as is usual and the professionalism and kindness of EACH of these 3 Shelor empl and on to Melissa, everything just flowed smoothly. I had no anxiety as is usual and the professionalism and kindness of EACH of these 3 Shelor employees was exceptional. I will definitely recommend Shelor and these employees to everyone I have a chance to speak with. More