Shelor Chevrolet
Christiansburg, VA
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Worst shopping experience ever! I was shopping online and was in the market to buy a new vehicle. I made on offer. They countered asking for $500 more than I offered. It really ir I was shopping online and was in the market to buy a new vehicle. I made on offer. They countered asking for $500 more than I offered. It really irritated me that on a $32,000 vehicle they were trying to squeeze $500 more out of me. I continued to search other dealerships. I found another vehicle somewhere else. I tell Shelor's that I am going to another place and they magically then found a way to not need that $500 any more. The internet sales person then asked what I had found because they would beat any price by $500. When I gave her the information on the other vehicle, she got an attitude toward me in my email. Saying it was not the exact thing I was looking for. (I knew this, it was a better model.) She then asked me what I "really wanted" and I told her. She never responded to me again. Didn't find a vehicle to beat the price I guess. Then a customer service manager emails me to see the all of my needs were taken care of. I responded with a detailed message of the events. It has been more than a week and I have heard no response from her. I had bought from Shelor's in the past. I was willing to buy from them again. After the service I got this time, I will not be buying there again. My advice, look around. You will find prices just as good. Many dealerships don't have the processing fees (another way business try to make some extra money). I ended up buying from a different place, got a much better deal with more rebates (from chevy that weren't shown at Shelor's). No extra fees. Price was the vehicle plus taxes, nothing else. More
Absolutely horrible "service after the sale" My son bought a used Ford Ranger from Shelor - his second vehicle from here and our family's 7th vehicle from Shelor, though it will certainly be the My son bought a used Ford Ranger from Shelor - his second vehicle from here and our family's 7th vehicle from Shelor, though it will certainly be the last. The clutch began having issues within days of his purchase and, even after calling his account manager and the service department several times, no one would return his calls or make an appointment for it to be checked. Less than two months after his purchase, the clutch has completely failed and they want $800 to replace the clutch master cylinder and slave cylinder - a repair that should cost half that and should at least be covered under the Silver Select extended service contract, for which he paid an additional $599 at the time of purchase. No offer of assistance, only threats to ruin his credit unless he pays them. DO NOT TRUST THESE PEOPLE!! More
The Absolute Best!!!! My wife and I purchased our New Vehicle recently from Shelor and Joe Pinto was my Salesman. Joe went above and beyond to get us a great deal. I mus My wife and I purchased our New Vehicle recently from Shelor and Joe Pinto was my Salesman. Joe went above and beyond to get us a great deal. I must say the overall atmosphere and the friendliness was unmatched. It was a great experience and we love our new vehicle. We want to thank you guys once again for everything that you did for us. Shelor is the ABSOLUTE BEST!!!!!! More
Great Experience Everyone that I met was very courteous and made the purchase of my truck very quick and easy. Daniel helped me find the truck that best fit my needs a Everyone that I met was very courteous and made the purchase of my truck very quick and easy. Daniel helped me find the truck that best fit my needs and price range. More
Great Dealership and an excellent and friendly salesman It was a enjoyable experience dealing with Shelor Motor Mile and my Salesman Adam Hankins, He was very friendly and a great guy to work with would rec It was a enjoyable experience dealing with Shelor Motor Mile and my Salesman Adam Hankins, He was very friendly and a great guy to work with would recommend this Dealership and Adam Hankins to Anyone I know More
Five star experience Best experience. Honest, helpful, very good communicator, trust worthy and they went above and beyond to give me the best price around. Very informati Best experience. Honest, helpful, very good communicator, trust worthy and they went above and beyond to give me the best price around. Very informative without pushing added services offered by dealership. Alden Williams, is the salesman you would want to deal with. His parents raised him well, because he is the most honest salesman I have ever worked with. Customer for life! More
Enjoying my new truck Made sure everything was done the way that I wanted including spray in bed liner and turn over hitch necessary to my hauling needs. I am very happy w Made sure everything was done the way that I wanted including spray in bed liner and turn over hitch necessary to my hauling needs. I am very happy with my new Chevrolet Truck More
highly energetic and hard working salesman that made all aspects of the deal easy. I added accessories to the new truck and he spent time pushing the process through. In addition he worked ou that made all aspects of the deal easy. I added accessories to the new truck and he spent time pushing the process through. In addition he worked out sirrius additions and deletions, and the same for onstar. The overall experience was a very positive experience. In addition, Richard the sales manager, Bobby and Michael of parts, and Eugene on the administrative end, were super customer friendly. Great teamwork throughout the organization. More
Great service, friendly service. Fast service. They took good care of us. Comfortable waiting area. My husband at fun working with the sservice guy. My car is just what I was looking for. good care of us. Comfortable waiting area. My husband at fun working with the sservice guy. My car is just what I was looking for. More



