
Shelor Chevrolet
Christiansburg, VA
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this is my 3rd purchase from shelor. they gave me a great discount since I was a repeat customer. and I had very good service would highly recommened them and plan on using them in the future for are car nee discount since I was a repeat customer. and I had very good service would highly recommened them and plan on using them in the future for are car needs More
Jayson was a pleasure to work with, he listened to our needs and wants in a new vehicle and came through with exactly what we wanted. All of the Shelor personnel we came in contact with during our visits needs and wants in a new vehicle and came through with exactly what we wanted. All of the Shelor personnel we came in contact with during our visits were courteous and professional. We would definitly recommend them to family and friends and for any future vehicle purchase we would consider. More
Alden was great, he was kind and didn't act like he minded going back and forth with his manager to get us the best deal possible, I also liked his humor which I feel is important, because I wanted a h minded going back and forth with his manager to get us the best deal possible, I also liked his humor which I feel is important, because I wanted a human being not just a salesman. We had to have our car driven in from Ohio and once it got to the dealership and cleaned up, he took a picture and emailed it to me at work. I thought that was really great, because I wasn't expecting that. I would reccomend both him and Shelor to anyone who is looking for a new vehicle, but specifically Alden. More
Overall experience was fantastic, Michael was very helpful, friendly and the overall staff did their best to get me in a new vehicle. Great Staff. helpful, friendly and the overall staff did their best to get me in a new vehicle. Great Staff. More
Absoletly THE best car salesman I have ever dealt with!! I would absolutely recommend this dealership as well as the salesman!! Loooove my new car :) I would absolutely recommend this dealership as well as the salesman!! Loooove my new car :) More
I thought Bob Crowl did an excellent job handling the purchase of my new Camaro. Of all the cars I have bought over time he was the best salesman I have ever dealt with. He will treat you right and with purchase of my new Camaro. Of all the cars I have bought over time he was the best salesman I have ever dealt with. He will treat you right and with respect. Please consider him on your next purchase. More
Our experience with Shelor Chevrolet and Tony Bryant was awesome!!!! We will definitely return and we hope Tony will be there to purchase another Chevy. We love our 2013 Malibu and Tony helped our dream be awesome!!!! We will definitely return and we hope Tony will be there to purchase another Chevy. We love our 2013 Malibu and Tony helped our dream become a reality!!! Thank you Tony and Shelor Chevrolet!!! More
My wife and I came back to Shelor to replace our Chevy Trailblazer. Having previously worked with Bob and having had a great experience we made an appointment with him. On the phone he asked us some pr Trailblazer. Having previously worked with Bob and having had a great experience we made an appointment with him. On the phone he asked us some preferences and when we showed up he had picked out some tentative options for us to look at. After a couple of test drives and his responses to our questions we made a choice. Bob was very well informed about the cars we looked at and was able to answer our inquiries with solid information. He showed us around the facilities that had been recently added/updated. He was up front about pricing and options. We concluded the deal in a very satisfactory manner, knowing we could come back to him if need be for additional information and service help. More
Josh Mitchell was a great sales person, very friendly and willing keep pushing my offer's through to the finance guy. I hope he's there when I come back and trade in a year... I was upset with the financi willing keep pushing my offer's through to the finance guy. I hope he's there when I come back and trade in a year... I was upset with the financing process (Finance team) and an experienced car buyer and accountant it was lacking in communication. I had purchased through Shelor before and in the past you sat down with the "finance person" to discuss your bank rate, loan term and other financing options. Apparantely not the case this time, when I was shown the figures of "Est. Monthly payment" and before signing any papers at the dealership so, I was never asked about bank rates or loan terms, I was worried only about the total price at the dealership. Then after we took a tour of the facility, we sat down (across the road from where the vehicle was actually purchased), where I thought we would work out the bank rates, monthly payments and ect. Nope, they gave me a farily high interest rate (and I have good credit and have my house paid for and only one credit card with very little on it). So, I asked the finance guy why I got such a high interest rate (I told him it was 3% higher then on the older vehicle I traded in). He said "oh well I can't change that, they do that across the street". I should have got up and walked away then,( 3% = $4K). So, I was upset they didn't tell me that across the street or even ask me if that was ok that rate was acceptable or not...So, the next day I had refinance through my bank with a 3.3% decrease in the interest rate and free GAP coverage....Again, if your going to Shelor ask for Josh Mitchell, he was a good sales person. More