Shelor Chevrolet
Christiansburg, VA
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Josh Mitchell was a great sales person, very friendly and willing keep pushing my offer's through to the finance guy. I hope he's there when I come back and trade in a year... I was upset with the financi willing keep pushing my offer's through to the finance guy. I hope he's there when I come back and trade in a year... I was upset with the financing process (Finance team) and an experienced car buyer and accountant it was lacking in communication. I had purchased through Shelor before and in the past you sat down with the "finance person" to discuss your bank rate, loan term and other financing options. Apparantely not the case this time, when I was shown the figures of "Est. Monthly payment" and before signing any papers at the dealership so, I was never asked about bank rates or loan terms, I was worried only about the total price at the dealership. Then after we took a tour of the facility, we sat down (across the road from where the vehicle was actually purchased), where I thought we would work out the bank rates, monthly payments and ect. Nope, they gave me a farily high interest rate (and I have good credit and have my house paid for and only one credit card with very little on it). So, I asked the finance guy why I got such a high interest rate (I told him it was 3% higher then on the older vehicle I traded in). He said "oh well I can't change that, they do that across the street". I should have got up and walked away then,( 3% = $4K). So, I was upset they didn't tell me that across the street or even ask me if that was ok that rate was acceptable or not...So, the next day I had refinance through my bank with a 3.3% decrease in the interest rate and free GAP coverage....Again, if your going to Shelor ask for Josh Mitchell, he was a good sales person. More
I would definately come back. I told them what I was interested in and they found exactly what I wanted. They were patient with me and worked to get what I wanted for what I wanted to pay for it. interested in and they found exactly what I wanted. They were patient with me and worked to get what I wanted for what I wanted to pay for it. More
Bob was great to work with . Bob made us feel at home and would recomend Shelor Motor Mile to all my freinds. They have a great service and sales dept this is why I have purchased last 10 new cars from this would recomend Shelor Motor Mile to all my freinds. They have a great service and sales dept this is why I have purchased last 10 new cars from this dealer. Thanks Dennis Shelton More
I've been to this dealership for two of my new vehicles and they have always been awesome to work with! Everyone is very polite and they are more than happy to help. and they have always been awesome to work with! Everyone is very polite and they are more than happy to help. More
I was very impressed and pleased with Shelor Motor Mile. My salesman Alden Williams, made my car buying a wonderful and friendly experience. The General Manager and other sales people I met were very profes My salesman Alden Williams, made my car buying a wonderful and friendly experience. The General Manager and other sales people I met were very professional and friendly. I even told my son he needs to check with Shelor before buying another automobile. By the way, so far I love my Dodge Ram. It did great in the snow yesterday. Thanks again. Dave Steele More
Both guys were very attentive to what we were looking for. They gave us several options and helped us come to what we felt was the best option for our needs. Never once did we feel pressured. for. They gave us several options and helped us come to what we felt was the best option for our needs. Never once did we feel pressured. More
Awesome experience. Very patient and informative. Made buying a car less stressful and actually pleasant. My dealer was super nice, made me feel comfortable. Also, the other dealers/ employees were super buying a car less stressful and actually pleasant. My dealer was super nice, made me feel comfortable. Also, the other dealers/ employees were super nice and helpful More
Great service by Alden and his team. Shelor worked with us to get the vehicle we wanted at the right price. Will definitely work with Shelor again. us to get the vehicle we wanted at the right price. Will definitely work with Shelor again. More
Our experience was very pleasant at Shelor Chevrolet. Andy was the best car salesman I've ever dealt with! He was very friendly and helpful! He answered all of our questions and was very patient in our d Andy was the best car salesman I've ever dealt with! He was very friendly and helpful! He answered all of our questions and was very patient in our decision-making process. More