Shelor Chevrolet
Christiansburg, VA
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Excellent Very nice people lots of help. Quality trucks answered all of our questions promptly. Website could be better I had a hard time finding things. Very nice people lots of help. Quality trucks answered all of our questions promptly. Website could be better I had a hard time finding things. More
Great place to buy a car. Needed to replace my car, which was totaled in an accident, I visited Shelor Motor Mile Used Cars. I was helped by Daniel Paige, and it was a great ex Needed to replace my car, which was totaled in an accident, I visited Shelor Motor Mile Used Cars. I was helped by Daniel Paige, and it was a great experience. Neil, his manager, was also on hand to meet me and offer any assistance, in a nice, friendly manner. I gave Daniel my wish list, and he found a car with all but one item on the list, and it was within my price range. He was friendly and courteous, and not pushy. He made my car buying experience a pleasant one, unlike previous purchases at other dealers. I would recommend this dealership to everyone. They are in a league of their own. More
Fantastic dealership. Fantastic people. With over thirty years of customer service, both business to business and individual, I have never worked with a dealership that has the highest level With over thirty years of customer service, both business to business and individual, I have never worked with a dealership that has the highest level of integrity, respect and courtesy than the staff at Shelor Motor Mile. They readily accommodate out of state buyers and ensure that you are absolutely 100% satisfied with your purchase. Simply put, the shoe has to be an all around perfect fit before they feel their job is complete. I would encourage any prospective buyer, near and afar, to take a look. With a huge campus representing numerous brands at competitive prices, it's worth the trip. More
great experience Was pleased with the attention we got from Debbie and Trey, willing to do what they could to help us in getting a vehicle. Debbie showed us different Was pleased with the attention we got from Debbie and Trey, willing to do what they could to help us in getting a vehicle. Debbie showed us different options that were available to us, handled all the paper work and was not only there to answer questions but gave us time to discuss privately amongst ourselves. We would definitely recommend Shelor their service was outstanding. Bob & Julie More
Worst shopping experience ever! I was shopping online and was in the market to buy a new vehicle. I made on offer. They countered asking for $500 more than I offered. It really ir I was shopping online and was in the market to buy a new vehicle. I made on offer. They countered asking for $500 more than I offered. It really irritated me that on a $32,000 vehicle they were trying to squeeze $500 more out of me. I continued to search other dealerships. I found another vehicle somewhere else. I tell Shelor's that I am going to another place and they magically then found a way to not need that $500 any more. The internet sales person then asked what I had found because they would beat any price by $500. When I gave her the information on the other vehicle, she got an attitude toward me in my email. Saying it was not the exact thing I was looking for. (I knew this, it was a better model.) She then asked me what I "really wanted" and I told her. She never responded to me again. Didn't find a vehicle to beat the price I guess. Then a customer service manager emails me to see the all of my needs were taken care of. I responded with a detailed message of the events. It has been more than a week and I have heard no response from her. I had bought from Shelor's in the past. I was willing to buy from them again. After the service I got this time, I will not be buying there again. My advice, look around. You will find prices just as good. Many dealerships don't have the processing fees (another way business try to make some extra money). I ended up buying from a different place, got a much better deal with more rebates (from chevy that weren't shown at Shelor's). No extra fees. Price was the vehicle plus taxes, nothing else. More
Absolutely horrible "service after the sale" My son bought a used Ford Ranger from Shelor - his second vehicle from here and our family's 7th vehicle from Shelor, though it will certainly be the My son bought a used Ford Ranger from Shelor - his second vehicle from here and our family's 7th vehicle from Shelor, though it will certainly be the last. The clutch began having issues within days of his purchase and, even after calling his account manager and the service department several times, no one would return his calls or make an appointment for it to be checked. Less than two months after his purchase, the clutch has completely failed and they want $800 to replace the clutch master cylinder and slave cylinder - a repair that should cost half that and should at least be covered under the Silver Select extended service contract, for which he paid an additional $599 at the time of purchase. No offer of assistance, only threats to ruin his credit unless he pays them. DO NOT TRUST THESE PEOPLE!! More
The Absolute Best!!!! My wife and I purchased our New Vehicle recently from Shelor and Joe Pinto was my Salesman. Joe went above and beyond to get us a great deal. I mus My wife and I purchased our New Vehicle recently from Shelor and Joe Pinto was my Salesman. Joe went above and beyond to get us a great deal. I must say the overall atmosphere and the friendliness was unmatched. It was a great experience and we love our new vehicle. We want to thank you guys once again for everything that you did for us. Shelor is the ABSOLUTE BEST!!!!!! More
Great Experience Everyone that I met was very courteous and made the purchase of my truck very quick and easy. Daniel helped me find the truck that best fit my needs a Everyone that I met was very courteous and made the purchase of my truck very quick and easy. Daniel helped me find the truck that best fit my needs and price range. More
Great Dealership and an excellent and friendly salesman It was a enjoyable experience dealing with Shelor Motor Mile and my Salesman Adam Hankins, He was very friendly and a great guy to work with would rec It was a enjoyable experience dealing with Shelor Motor Mile and my Salesman Adam Hankins, He was very friendly and a great guy to work with would recommend this Dealership and Adam Hankins to Anyone I know More
Enjoying my new truck Made sure everything was done the way that I wanted including spray in bed liner and turn over hitch necessary to my hauling needs. I am very happy w Made sure everything was done the way that I wanted including spray in bed liner and turn over hitch necessary to my hauling needs. I am very happy with my new Chevrolet Truck More