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Shelor Chevrolet

Christiansburg, VA

Overview
Reviews
4.7
364 Reviews
Call Dealership (540) 381-8417

2265 Roanoke St

Christiansburg, VA

24073

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Showing 364 reviews

December 30, 2022

My vehicle was ready the same day. Great service. and very friendly staff at Motor Mile Chevrolet More

by jburns31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Dec 30, 2022 -

Shelor Chevrolet responded

Thank you for the great review! We appreciate your support and hope to see you back again at Shelor Chevrolet. Safe travels!

December 18, 2022

Not so friendly people. Just sad. No customer service at all. Wish they hired some better people. More

by Yolo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None
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Dec 28, 2022 -

Shelor Chevrolet responded

We are sorry to read this feedback. It is our goal to deliver top-notch service, and it is concerning that we left the wrong impression. We assure you that we will use this feedback to better our practices in the future. If there is anything more we can do to assist you, please feel free to reach out. Thank you, Customer Relations – cr@shelor.com

December 03, 2022

Joe, the service advisor always takes time to explain in detail the services that have been performed and makes one feel like they are that special customer. The dealership’s waiting area is clean and comf More

by ajstonelaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Whiting
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Dec 05, 2022 -

Shelor Chevrolet responded

Joe, thanks so much for the five stars for Shelor Chevrolet! We are grateful to hear that Joe was a pleasure to work with and delivered satisfactory service. See you down the road, and drive safe!

December 03, 2022

Great job for the service team! Fast and easy as it always is with this team! More

by KM-F150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Looney, Darrell Elliott
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Dec 05, 2022 -

Shelor Chevrolet responded

Thank you for your confidence in our team! We are grateful to have you as a customer here at Shelor Chevrolet. Drive safely!

December 03, 2022

Good service on my car at a fair price. Clean well lite waiting area and rest rooms. More

by Jwrightriner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
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Dec 05, 2022 -

Shelor Chevrolet responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Shelor Chevrolet team. Drive safely, and we hope to see you back again down the road!

November 25, 2022

Easy to get in and out when I have my truck serviced , great job shelor More

by dgbarker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Nov 28, 2022 -

Shelor Chevrolet responded

Thank you for trusting us to take great care of your truck! We are happy to have earned your business here at Shelor Chevrolet. We hope to see you again!

Nov 30, 2022 -

dgbarker responded

Appreciate your response

November 09, 2022

Just always professional courtesy. Everything at this dealership is second to none. My truck is always taken care of and my issue with skipping Apple CarPlay was addressed with profess More

by edennis78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Report | Print
Nov 09, 2022 -

Shelor Chevrolet responded

Thank you for taking the time to leave these thoughtful comments. We couldn't have said it better; our Shelor Chevrolet team always has our customer's best interests in mind and we strive to provide service that is second to none. We value your continued trust in us and are so glad to hear that you're enjoying the GMC.

November 09, 2022

Shelor Chevrolet provides great vehicle service. Joe Allen, service advisor, provided friendly communication; keeping me updated on my vehicle's service status. Extremely pleased. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Allen
Report | Print
Nov 08, 2022 -

Bill responded

Shelor Chevrolet provides great vehicle service. Joe Allen, service advisor, provided friendly and professional communication; keeping me updated on my vehicle's service status. Extremely pleased.

Nov 09, 2022 -

Shelor Chevrolet responded

We’re glad we could deliver a 5-star experience Bill! We're lucky to have great employees on our team like Joe assisting our great customers like you! We wish you a great rest of your day and hope to see you in the future!

November 08, 2022

Good Deal. ..kept their word and Mark Mullins made sure of that ..Thank you again and again Mark...He made sure I drove home in a vehicle that was perfect for me More

by jackiesean14k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mullins
Report | Print
Nov 08, 2022 -

Shelor Chevrolet responded

Thank you for the great review! We are so glad to hear that Mark delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Shelor Chevrolet!

October 27, 2022

We didn't know a place like this existed. . was in and out in 1 hr.. More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
noah
Report | Print
Oct 27, 2022 -

Shelor Chevrolet responded

Glenn, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Shelor Chevrolet team. Drive safely, and we hope to see you back again down the road!

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