Shelbyville Chrysler Products

Had a minor problem with a used car I had bought as is no warranty I called my salesman just to tell him the issue they had me take it to new car service and took care of it what more can a person ask of any warranty I called my salesman just to tell him the issue they had me take it to new car service and took care of it what more can a person ask of any dealership fixed it knowing they didn’t have to thank you More

Eli was attentive and proactive, per my request he customized a listing of available inventory that met my criteria (extremely specific and general website search wouldn't have listed). Resulting in customized a listing of available inventory that met my criteria (extremely specific and general website search wouldn't have listed). Resulting in us coming to town to purchase. More

Very good experience working with Warren and everyone else. We were able to work with them on pricing and get a good deal made. else. We were able to work with them on pricing and get a good deal made. More

The sales lady was nice enough, I was ready to buy with pre-approval (best rates available anywhere). I will be buying a Jeep from someone just not here. When my wife and I wouldn't let them finance for th pre-approval (best rates available anywhere). I will be buying a Jeep from someone just not here. When my wife and I wouldn't let them finance for their kickbacks they raised the price 4,000 dollars. Bait and switch dealership, I will avoid and tell everyone I know not to shop here. It only took about 10 minutes to find out they were not willing to work with us on anything except their terms. More

Dealer listed car for just under 16 k. When I asked for a quote, it was given based on the MSRP, not the advertised price. Extras were added that I did not request and the "dealer fees" ar When I asked for a quote, it was given based on the MSRP, not the advertised price. Extras were added that I did not request and the "dealer fees" are roughly 3 times those I've found in other dealerships. I was called by the finance manager to try for a deal but he would not negotiate unless I agreed to finance. All in all, a very unpleasant experience. I expected to buy a car based on the published price. Adding 1k because I did not have a trade in and another 1000 if I did not want to finance is deceptive and unethical. On the up side, the salesman Kaleb was pleasant. He said he was new and could not tell me how much it would be to ship the car to Cincinnati or even if they could ship, but at least he didn't just make things up More

Not very friendly and not very honest do not go here to buy a vehicle buy a vehicle More

Horrible experience from the start. They first didn’t want to work with me after I found a truck that I liked. No budging on price at all. Then received a phone call that evening that t They first didn’t want to work with me after I found a truck that I liked. No budging on price at all. Then received a phone call that evening that they would work with me. Drive 4 hrs there to look at truck. Finance manager James Moore was not upfront about the financing and added $4192 to the financing. No I was not asked if I wanted a warranty or towing or anything else. I have AAA. Do not need all that. After a phone call to Mr Moore he was very belligerent and barely let me talk. My truck is going back to today and attorney notified. Buyer be very aware about this dealership. Very underhanded and not upfront . Doug May. More